Coleen
Besides the quality, it’s beautiful
Quality and looks are both great
Response from KINGSTONJul 7, 2026
Thank you for your positive feedback!

At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Tools & Equipment · Petaluma, California
Excellent

Tools & Equipment · San Diego, California
Excellent

Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
334 approved reviews, newest moderated first
Coleen
Quality and looks are both great
Response from KINGSTONJul 7, 2026
Thank you for your positive feedback!
Richard
Prompted polite service quick response to all inquiries
Response from KINGSTONJul 7, 2026
Thank you for your kind review!
Nate M.
Not a good experience
Response from KINGSTONJul 23, 2026
Hi Nate, thank you for your feedback. We're sorry your experience didn't meet your expectations. We appreciate the opportunity to follow up and are always here to help if you need anything in the future. Thank you for your time.
david B.
Have install but delivery was good and have had very good prior experience
Roberto del V.
The service was very good. However, they sent me the wrong part twice
Paula
I only gave it 4 stars because the showerhead is so tiny. It’s going to have to be replaced now.
Linda
Fast shipping …great quality faucet not like the cheep stuff I seen at Lowe’s and Home Depot. I will definitely be using Kingston for all my future purchases.
Response from KINGSTONJun 23, 2026
Thank you for taking the time to share your experience. We're pleased to hear that our faucet exceeded your expectations in both quality and craftsmanship.
Ross
There was a glitch getting order status info. Yet, Miguel was very helpful when I called your Pro department.
Response from KINGSTONJul 7, 2026
We apologize for the order status glitch and are glad one of our support team members was able to assist you. Thank you for your kind words and support!