King Soopers/City MarketReviews of kingsoopers.com

I choose to buy here because they offered a $20 coupon off in first purchase online, few item need to be replaced and they offered without price shows, something 30% expensive, since I cancel the replacement they took out the coupon and I have to pay entire price with not choose to cancel, I called support and unfortunately they said.

The worst corporate response to horrible customer service I have ever received.

King Soopers by American Grocers' takes money out of your bank account two days after you have bought your groceries. Also won't let you return items that have not been delivered even though you've paid for them. Make sure you have a camera that supports the delivery, if you use this service. If you use this service, make sure to screen record while you are placing your order. When the prices change for the new sale, they go back into your account and use a saved payment method to charge you for what the prices are after you have already bought and paid for your groceries! This doesn't even begin to describe the Buffy of issues. After having to call them and spend many hours on the phone with them, everything has gotten so much worse. The only solution is to go to a different store.

Shopping at King Soopers became very frustrating Clipped coupons never work Advertised prices never rung correctly at the register, if you try to tell them it was advertised, they look at you , like you are making it up Sevice Is very bad I don’t think me or any of my family would go back to buy groceries at King Soopers There are more groceries store in town we can shop

I have shopped at Hampden and Tower store for 20 years. Now they have a grand disorganized opening, I am shopping at Safeway now. Moving stuff around regularly to manipulate buyers is annoying. Moving everything around is simply idiotic. Oh, "we added ab isle though" of alcohol.. I'm good, hello Safeway.

Where did all the cashiers go?!! Spent more time in line than shopping and was refused the self checkout due to how many items I had. So, do you want us spending hundreds of dollars, or just 6 items at a time?? Prices go up, service goes down. Save yourself the hassle and some money and go to the Walmarts that are very nearby.

For the last 6 weeks King Soopers (@ 2255 Main St Longmont,CO 80501) has not carried the cigarettes that I order regularly. Recently an employee tried to claim that orders are not being fulfilled. I have confirmed that this is false. I know a number of people in distribution and they have confirmed that there is ample stock available. Stores just are not ordering. I have also confirmed that Philip Morris is not having delivery issues with the brands I regularly purchase. The bottom line is that King Soopers has demonstrated that they no longer want my business. I have therefore taken my business to their competitors. I encourage others to do the same.

Their website continues to be subpar. After i signed into the site, I spent an hour creating an order. When i went to look at the cart, it asked me to sign in again. But this time it said it was the wrong password. I tied resetting password, it sent me a code, went through all the robot checking, and created a new password. Then tried to sign in again and it said it was wrong. This was like the third time in the last several months this happened. I also tried to order corn flake cereal on this delivery order and their site did not list any - no matter how i searched.