Kinetic LabsReviews of kineticlabs.com

Presently typing this review on the products purchased from Kinetic Labs. After many bad experiences shopping for deals on AE, I went with Kinetic Labs. I just wanted a good shopping experience and that is exactly what I got with Kinetic Labs. I had seen a lot of TikToks and YT Shorts showing off switches and keyboards, so decided to take the plunge and contact customer support with what I wanted and some reassurance that if I had any problems they would stand behind their products. That is exactly what I got. I then placed and order for a keyboard, switches, and keycaps. They were shipped out the same day I ordered them and came promptly across the country from NJ to CA. Everything worked as expected and only had to reset the board to get all the functions working properly. Sure I had to pay a bit more than AE, but the whole experience with Kinetic Labs has been smooth as silk and a genuine pleasure. Thank you, Kinetic Labs. Keep it up!!

I purchased a desk mat (Sunny Day), some Gateron Box Ink Black V2 switches, Krytox 205g0, and plate support tools during their Labor Day sale. Very good prices for the $8.40 desk mat and $9.80/18 Box Inks. Took about 9 days to get here with UPS standard. Arrived around 12 hours before estimate. Everything was packaged well. Inside the cardboard shipping box, the desk mat was inside a plastic drawstring bag. Mat is clean and has bold colors. Everything else was in these cute little Kinetic Labs bags, except for the Krytox (which was in a Kinetic Labs syringe in a clear bag). Got the exact amount of switches I ordered and no bent pins. They also threw in a bonus keyswitch fidget toy and panda sticker. Happy with my purchase, would order from this vendor again.

Sucks to build a keyboard, and then be short a key/Got two forward slash keys and tildes and no backslash. Poor quality control. Also be nice if they included some blanks.

Frank, my support agent responded in a very timely manner and was extremely helpful in helping me with my request for a specific keycap on the switch fidget and with asking about my delivery date. My request was satisfied quickly and easily, with a photo to confirm everything and left kinetic labs with an extremely positive reputation in my eyes. Absolutely would recommend/buy again from kinetic labs in the future