Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
kineon.io
Website
kineon.io
Category
Health Equipment
Listed on Five Star Index
2026
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The company replied to 53% of reviews.
Latest
Most recent review: October 2026.
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While it was back ordered for a time. I received it and it is very professionally made. I have used it on my shoulder and while I still have pain, I think it is working. Great company.
Response from Kineon LabsApr 7, 2023
Hi there,
Thank you so much for the feedback!
We're very happy to hear that you're starting to get positive results with the Move+! The gains are commutative so please keep using the device regularly to further improve your condition!
If you need any help, let us know and we'll always be happy to assist you.
Kind regards,
Kineon Customer Support Team
RJ
Ronald J.
Haven’t received the Kineon Move + yet…
Haven’t received the Kineon Move + yet but hoping for the best based on the technology and reviews. Can’t give 5 star yet until I have the unit and have tried it. Also unfortunately I got an email almost immediately after purchase notifying me that they’re due to high demand and supply chain issues that the order would be delayed more than expected. That’s a bummer. But at least I’ll also be receiving the upgraded version of the Move + so at least there’s that to look forward to
Update: I’ve already received the device and it was faster then I expected and it is the fully upgraded version :) to speak on its effectiveness I’ve only used it 3 days so far but I actually do think it has helped somewhat. My activity level is working out 5 days a week and tennis 2-3x a week. Will update again the stars should I really feel the difference after a few weeks
Response from Kineon LabsMar 25, 2023
Hi Ronald,
Thank you so much for the feedback! We look forward to having your order delivered soon. We appreciate your patience and understanding. Please don't hesitate to reach back via [email protected] if you encounter any problems and we'd be happy to assist you immediately.
Happy Holidays,
Kineon Customer Support Team"
CU
customer
My customer experience did not start in the best of ways..
Ok. So shipment were delayed (snow storm, logistics issue…).
I did not notice their info emails about it so I got a bit surprised to see my order had not shipped after a few days.
They replied very kindly and made a gesture.
It seems they do care about their customers, I like that.
Now I’m waiting for the shipment and testing the kit, can’t wait!!
Response from Kineon LabsMar 10, 2023
Hi there,
We appreciate you for providing this feedback.
We apologize for the trouble on your order But we've sent you an update regarding the order's status. We're very sorry if this was not received but we've followed up with you via email to fix this issue ASAP.
Looking forward to your reply!
Kind regards,
Kineon Customer Support Team
JM
John M.
Works but needs better straps to work with more than knees, and the batteries are likely a limitation
After more than a month of using the Kineon Move+, I can confirm that it does mostly work; however, it needs more accessories to allow it to be easily used on various areas of the body. I really want to use it on wrists and elbows, and the large strap it comes with does not offer any easy ways to do that; it fits the knee. Accessories that are simple elastic bands with holes to support the Kineon light modules might work for the wrist and elbow.
Effectiveness: While it does seem to relieve pain and issues, the pain-free effect feels more temporary than I would like, particularly on places like elbows where it is harder to place it usefully. It does seem like the healing trajectory is slowly upward, though, so things may get better in the future.
Other concerns: It uses rechargeable batteries, so I hope its life is acceptable. Rechargeable devices, especially ones like this with no good way to replace the batteries, always concern me as to their effective life. The portability, however, is largely excellent thanks to its use of battery power.
Perhaps some other designs with replaceable batteries could also be in the future.
Edit March 20, 2023 to add a few other points:
The quality is mostly good, though there are a few minor issues. The light modules themselves seem high quality, with some metal parts and a solid feel despite mostly-plastic construction. The strap they snap into seems average quality, with a plastic buckle and plastic holders for the light modules but (thankfully) metal adjustment loops. The fit of the modules in the plastic receptacles is OK, but it's frustrating to pop them in and out to recharge them as the receptacles grip them tightly and it feels difficult to remove the modules without potentially stressing or damaging the holders or their plastic attachment points to the straps. Or the modules can go flying, as they suddenly spring free once the receptacles let go!
The packaging and accessories are OK. The case feels decent. The charger really seems like it should have a bit more information printed on it (say on the back/underside), not just a logo and three lights adorning a blank black box. The velcro cable tie used to secure the USB charging cable during shipping actually snagged on the light module snap when I unboxed everything, causing slight damage to the strap. (Velcro items seem prone to snagging things, so it seems like a poor choice.)
Response from Kineon LabsMar 21, 2023
Hello John,
Thank you for the feedback. Your points are duly noted and we're very happy that you've extensively tested the unit!
We'll keep notes of your comments and perhaps be able to add them to the next iteration fo the device.
Let us know if there's anything we can do to assist you in your journey to becoming pain free!
Kind regards,
Kineon Customer Support Team
ED
Euler de Amorim J.
O procedimento de compra demorou um…
O procedimento de compra demorou um pouco. Precisei ter muita atenção e paciência.
Quanto ao produto, ainda não recebi e não sei dizer sobre ele.
Response from Kineon LabsFeb 13, 2023
Hi Euler,
Thank you for the feedback.
Please don't hesitate to send us an email at [email protected] if you encounter any issues with the unit and we'll be happy to assist you right away.
We look forward to hearing more of your progress and we're excited to be a part of your health journey!
Kind regards,
Kineon Customer Support Team
AF
Angela Fitzgerald O.
Responded really quickly to queries I…
Responded really quickly to queries I have had.
Sent videos of where to place knee Kineon .Been using it for 2 weeks ,74 yr old with painful knees ,no worse but no real signs yet of improvement will continue for 2 more weeks
Response from Kineon LabsJan 20, 2023
Hey Angela,
We appreciate the feedback.
Please don't hesitate to contact us at [email protected] if you are still not getting positive results with the Move+ and we'd be happy to provide you with better protocols so you can get the most our of your unit!
Kind regards,
Kineon Customer Support Team.
MO
MostlyMac
Move+ works great
The Move+ was purchased through crowd funding and it was shipped and delivered as stated. The Move+ works well, with all three lights being able to turn on and off. Timer is for 5m, which is fine. The strap is only OK. It can be difficult to place the lights if it isn't just on the knee and the strap can only get so small. Given the way the straps are made, you can't remove one of the light holders and have an even smaller strap. Maybe velcro for the strap rather than the buckle system. Even better would be to have a way to 'stick' the light holder to the skin and be able to position them wherever is needed (like a sholder or hip or lower back.
AA
Ayman A.
Starting my journey with Kineon
Usually I'm not a long review writer but I have to say that every step with them is good, from the website great design that clearly shows this is not a scam nor an everyday products with super claims that is actually fake! shipping was great, packing was even greater!
Communication with my complicated pain issue has really got my attention, that the staff from customer service to the CEO are all attentive to my needs! Thats really great and is not just a feeling, this is real. Although I'm on my first steps with them but I can tell that I have high hopes.
Oh, I forgot to mention the important point, the device quality is really good and more than my expectation.
The only reason I gave 4 stars is that because I'm just starting my treatment and I still have no idea about how efficient it would be with my complicated state!
Response from Kineon LabsDec 24, 2022
Hello Ayman,
Thank you for providing us this feedback! Rest assured knowing that we'll be with you every step of the way. We hope to send you the specific protocols for your condition as per our conversation with Forrest!
Happy Holidays!
Kineon Customer Support Team