Kineon LabsReviews of kineon.io

It is not the mistake or misunderstanding that is gets me upset in most situations, it is the follow-up (or lack there of) or a poor response. When I asked for a change to my order and got no response, I was frustrated. Though the answer to my email wasn't in the expected 24 hours, it evidently was sent before I gave the company a "1 star" review. Their response to my rating was immediate and they directly answered my question and actually did me a favor to change my order to the new offer. This was the right way to respond and was terrific! Thank you Edward!! Cant wait to get my new Move + 1-star review from 4/18/23: They won't respond to my email, either. Got an email asking if I want to upgrade to the Move+ Pro. Since I never received the first one I ordered, I thought I would upgrade and pay the difference. I emailed asking for info on why I never received the first one and also asking if it hadn't been sent to cancel or upgrade to the new one. No response. Can't wait for the answers so I can change the review to a 4 or 5 as a happy customer.

Hi, what a surprise! It was all sent from Shenzhen, our country. It's too fast. I received the goods within 3 days of placing the order and I'm trying them out for my wife.

Thank you for responding.

Amazing costumer service and delivered on time. I hope now the device works for me. I will let you know the results in the future.

This item is for real ! My right knee needing a replacement and as been for the last five years but I’ve lost weight to help me not have it done yet and now I’m using the Kineon yes my knee still hurts now and then but this is helping to keep this op at bay ! Also use it on my left shoulder ,wrist & little finger…. And guess what it’s working on them too yay ! Yes it’s not cheap but name anything in life that works and is cheap ? Not much ! It’s worth every penny peeps

Great customer service ! Love the product!

The company has excellent and timely communications with clientele. They are also very friendly and helpful in providing information . I have been very impressed with the Move+. It really does what they say it will. I have two shoulders with rotator cuff injuries. My pain level has gone and range of motion has improved. I can hardly wait to see my results a few weeks from now. Being able to do at-home medical grade treatments Is really something.

I'll Start by saying that this device does take away my knee pain. Put it on and 15 minutes later the pain is gone. I actually started using it on my good knee because I would actually notice pain in it after using it on my bad knee. The pain in my bad knee made it so I didn't notice the slight pain in my good one. The bad is the straps kind of suck... They could be easily better and have more options. The battery life is good now but noticed that many say it goes down with time and with heavy use it's no longer working after a year. I'll have to follow up on that. My unit is only a week old. But I use it daily to start my day off without pain.