Joan Eppolite H.
Great customer service
Great customer service! Every question that I have asked customer service about has been answered quickly and efficiently.

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Joan Eppolite H.
Great customer service! Every question that I have asked customer service about has been answered quickly and efficiently.
Ben B.
Fast and efficient communication from the staff and great customer service overall. One of my devices had a minor issue. I report the issue and immediately been informed that I will be receiving a replacement.
Josh N.
Very responsive and professional. Still haven't received the product so we'll see!!
Response from Kineon LabsMay 7, 2023
Hi Josh, Thanks for your feedback and we really appreciate it. If you have any questions, please don't hesitate to contact us at [email protected].
Giuseppe D.
Order was shipped quickly when I asked for an update
Response from Kineon LabsMay 2, 2023
Hi Giuseppe, Thanks for your feedback. We've already sent you a response to your email and I'm happy to inform you that your order is out for delivery. We look forward to having your order delivered and your response to the email. Kind regards, Kineon Customer Service Team
Alice M.
Your helpfulness and responsiveness made working with you wonderful. I still need help ordering an additional strap. I am also working on getting the lights to synchronize. This red light therapy really helps my sciatica. Now for my knees. BIG Thanks!
Jean Paul G.
Great product great support
Monica S.
A great product and an even better company that really looks after their customers. A fantastic community of likeminded people who want to help each other improve their pains. Can’t endorse the company highly enough❤️
Kay R.
I had trouble ordering and using code because it would not allow me to log into y account. Eventually someone sent me a special lof in link that worked so great