Kineon Labs Reviews | Read Customer Reviews of kineon.io

Kineon Labs Reviews | Read Customer Reviews of kineon.io

Kineon Labs reviews

Showing 447 reviews with 5 stars · Clear filters

Keric
Sep 27, 2023
Great product. Get the accessory straps!
I use the Kineon Move+ every day on multiple parts of my body, including knees, elbows, forearms, lower back, and shoulders. It does seem to help in reducing inflammation and speeding recovery, as well as healing injuries. Get the adjustable strap and extender strap if you want to get the most out of the product.
Response from Kineon LabsSep 27, 2023
Hi Keric, Thank you so much for the feedback! We're very happy that it also helps in recovering different parts of your body. Let us know if you need further help and some protocols. Please don't hesitate to contact us at [email protected]. Kind regards, Kineon Customer Support Team
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Glenn N.
Sep 26, 2023
Responsive Customer Service
The clasp on my Move+ unit broke and Kineon's customer service moved quickly to replace the entire strap. I have been pleased with the Move+ and would have been a bummer to go without it for a prolonged period.
Response from Kineon LabsSep 27, 2023
Hi Glenn, Thank you so much for the feedback! We're very happy that we were able to assist you and resolve your issue. Should there be anything else, please don't hesitate to contact us at [email protected]. Kind regards, Kineon Customer Support Team
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matt M.
Sep 25, 2023
Prompt and courteous customer service!
Prompt and courteous customer service!! Outstanding!! Thanks!!!
Response from Kineon LabsSep 27, 2023
Hi Matt, Thank you so much for the feedback! We're very happy that we were able to assist you. Should there be anything else, please don't hesitate to contact us at [email protected]. Kind regards, Kineon Customer Support Team
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Taz A.
Sep 24, 2023
Amazing device, better customer service!
Amazing device but even better is the customer service. One of the modules was losing battery fast so they immediately shipped me a new one and sent a return label for the defective module. This all happened within 24 hours and it’s so GREAT to see a great device backed by even better customer service!
Response from Kineon LabsSep 27, 2023
Hi Taz, Thank you so much for the feedback! We're very happy that we were able to assist you and resolve your issue. Should there be anything else, please don't hesitate to contact us at [email protected]. Kind regards, Kineon Customer Support Team
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Jessica B.
Sep 22, 2023
Finally pain free days after over a year of injury
I've been dealing with what I think is a torn miniscus in my left knee since August 2022, so over a year. I've been thru cycles of it getting less painful only to end up almost back where it started when I initially injured it. I have never had any pain free days since the injury. I have been using the kineon device for almost 2 weeks now and I have been able to do step ups, leg extensions, and squats without any pain this week, something that hasn't happened in over a year. (I have even been doing most of the knees over toes program) Its still early, but definitely progress!!
Response from Kineon LabsSep 27, 2023
Hi Jessica, Thank you so much for the feedback! We're very happy that we were able to assist you and resolve your issue. Should there be anything else, please don't hesitate to contact us at [email protected]. Kind regards, Kineon Customer Support Team
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Terri A.
Sep 21, 2023
Next level service
Before we even got the Kineon the level of service from the team was incredible. The device itself is very well designed, comfortable and works wonders. I wish I could use it on my entire body lol.
Response from Kineon LabsSep 27, 2023
Hi Terry, Thank you so much for the feedback! We're very happy that we were able to assist you and resolve your issue. Should there be anything else, please don't hesitate to contact us at [email protected]. Kind regards, Kineon Customer Support Team
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James C.
Sep 21, 2023
Fast response time
Fast response time! Thank You
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Troy Y.
Sep 19, 2023
Great customer support
Great customer support. Excellent communication and the support staff quickly responded to my issue and sent out a replacement.
Response from Kineon LabsSep 20, 2023
Hi Troy! Thank you so much for the feedback! We're very happy that we were able to assist you and resolve your issue. Please let us know of your progress and don't hesitate to reach back if you need any help. Kind regards, Kineon Customer Support Team
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