zaid S.
Amazing customer service and shipping…
Amazing customer service and shipping times. Got my order next day!! Can't wait to use it!!!

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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zaid S.
Amazing customer service and shipping times. Got my order next day!! Can't wait to use it!!!
Jovana
I’ve been using Kineon’s red light therapy device for knee pain, and the results have been truly impressive. I’ve noticed a significant improvement in my pain levels and overall knee mobility. It is very easy to use. I really think of it as a great investment in the long run. Highly recommend this to anyone dealing with joint pain!
Nikola D.
Exactly as described and what I needed! If you have any questions, just contact their support team, they are amazing! Thanks!
Response from Kineon LabsFeb 4, 2025
Hi Nikola, Thank you so much for the feedback! Please don't hesitate to reach us via email at [email protected] if you need further assistance and we'd be happy to assist you immediately. Kind regards, Kineon Customer Support Team
Justin
Daphne responded in quick and efficient fashion and was very polite in solving my issues. She asked for direct information and walked me through how to find certain things she was asking for. Overall I was very pleased with the customer service and experience.
Maria Roselle F.
After 2 weeks of using I feel the difference in my comfort. Thank you Kineon for building this AMAZING product.
Mr James R.
This is probably the easiest review of a product and the customer service ever. Kineon are providing a top quality product and customer service to match. The product is fantastic and the service I have just received is just as good as the product. I bought the Kineon after being hesitant but also running out of options to assist in my recovery of a knee/quad injury. In short, I tore the majority of the quad tendon on my left leg (and damaged my MCL and PCL) and after about 6 months of recovery I still had a few issues with the injury and recovery. I had read a lot about red light therapy and was a little bit sceptical but decided to give it a go. Google assisted in coming up with the Kineon Move + Pro product and then after a google search for reviews I came across a guy called Mark Lewis on Youtube who mentioned the product in a video of his. I also stumbled across a guy called Eric Hinman that also talks highly of your product (This google search has also led me to now keeping an eye on both their Youtube channels as well as buying your product). After seeing their positive view of the product I gave it a go. Bearing in mind this purchase was solely to do with my quad tendon injury, once I got the Kineon I also started using it on my left shoulder and left bicep as I had a niggle/injury that had been repeating on me for well over a year. Within a couple of weeks of regular use of the Kineon this shoulder problem has gone. I do continue to us the Kineon on the should for prevention so this also probably helps the injury coming back. I now talk very highly of Kineon and red light therapy and would recommend the product to anyone who trains regularly. I would offer to lend out my Kineon to my friends who I think would have great us for it, however I'm too selfish to lose the use of it myself for a week or two to offer it out. In regards to the customer service matching the high quality of the product- I recently had a problem with a clip on the strap, emailed an enquiry and in less than 12 hours the problem sorted with the quick and helpful responses from the Kineon team. Thankyou for being a great team of inventors, sales and support staff.
Elliot Y.
I recently tore my meniscus. Preparing for surgery, I wanted a way to reduce my pain and help the tissue to heal and maximize my recovery. The Kineon Move+ has tremendously reduced my pain. Their customer service is very responsive and handled all my questions quickly. I highly recommend this company and this product!
Reginald C.
Usually, red light is a signal for us to stop but the Move+ Pro has turned things around for my family especially for my father. My dad (73) has been very active through his life running our small family business but for the last few years he has been bothered by arthritis on his knees and frozen shoulder. A few weeks using the Move+ Pro has worked wonders for both his knees and shoulders and to make a long story short, he's now able to ride his bike every morning and he was able to go hiking with me last November. I guess in this case, red light can also mean "keep going".
Response from Kineon LabsFeb 4, 2025
Hello Reginald, Thank you so much for the AWESOME feedback! We're honored to be a part of you and your family's journey to recovery! If you ever need further assistance, please don't hesitate to reach out at [email protected]; we're always happy to help! Kind regards, Kineon Customer Support Team