Kineon LabsReviews of kineon.io

Ordered the product and added faster shipping. Its been 12 days with no update. I reached out and they replied that the product is backordered and more should be available by the end of the week. Went to their website and there is no remarks that the product is out of stock and to expect delays. Was really hoping to get this in a reasonable amount of time to try it out and feel mislead on the availability of the product with no communication that they didn't have any. Customer service did reach out and gave a credit for the cost of shipping and I have now received the product.

The customer service agents for Kineon are really professional. I'd say this company is on the right track if the customer service agents are any indication of what the company's standards are. I really look forward to when they make a product that covers a larger surface area. Please keep me updated on when that happens. I'll like to participate in the R&D.

They said $50 off and sent me a coupon that didn’t work. I contacted them about this and they ignored it. Had my wife send email and phone number to get her own $50 off code and they never sent her anything. Still concerned, but I was eventually contacted by customer support. Hopefully getting things sorted out.

This is a powerful light therapy device, sturdy in construction and very imaginative. I've used it on my creaky knees and can definitely say that I've felt an improvement. I bought in early as one of the seeders. My major gripe is that it's not FDA approved and they don't actually have partnerships with the sports teams that they advertise. Just be wary of that but besides that, great product and good work!

Thanks for all the contact emails. Being able to follow the shipping was great. I have only started using the device so I can't say if it is working yet, but so far so good. I have a lot of aches and pains and am trying to use it on more than one area. It is extremely difficult to change positions. Changing from elbow to shoulder to neck to back for example is almost impossible. The straps pull out if it gets pulled on with a little pressure. You really need to find elastic straps so that you can easily change the targeted area easily. That's why I ordered the extra strap, but it was the same strap as with the original purchase. Other than that, so far so good.

I got the Kineon because I injured my hamstring. As an older athlete recovery is never as fast as one would like. I used Kineon as soon as I recieved it, it immediately reduced pain in my hammy and cut my recovery time in half. I literally use it everyday and all over from my hammy to my elbow, knee and shoulder. I was skeptic but can say I am super happy with how well it works!

UPDATE it took a while, but they finally put the correct address and got my package shipped to me immediately. As a courtesy and apology they also included an extended strap. My reviews are not based on this perk, but on use of the equipment and the quality since I have received it. PROS. Seems like a very high-quality tool and well-made. It’s very slick and it’s packaging and compact nature with charger battery incorporated into the case. Overall a very well designed item. My pain was mostly gone by the time I tried it, but I do feel that it is helping as I would’ve had ongoing pain at my current activity level without it. You will need a strap if you want to use it the hip joint. It’s nice that you can pop out the modules and just hold them wherever. I’m not sure how much they help for muscular strain as I’ve been using it for plantar fasciitis and that’s the only place where I don’t really notice a change. CONS.There’s no phone number. they can only be reached by email and they usually get back to you within 24 hours and are very polite and helpful. The instructions are inadequate but they are able to provide more details if you ask them. Not sure why they don’t just publish this on their site. They really need a technical support line. It’s not difficult to use but once the modules quit working. There are some tricks to get them back online. if they could work on their customer service, technical support and communications. This could be a killer product. i’m still waiting on my product. You put the address on wrong even though I put it correctly. I know where I live. You left off the most important part and as such it was returned to you. It has been sitting in Minneapolis for a week now. I only know this because I started tracking it, waited an hour on the phone to speak to USPS and discovered that you had made a mistake. It’s impossible contact you in a timely fashion. I am a physician in the military and I’m testing this out personally to be able to recommend to our forward units. So far with this kind of service I can’t trust that this will be anything useful for us. Please FedEx me a replacement ASAP and a credit to my account for this terrible mistake and delay without even bothering to contact me. Unbelievable. BUYER BEWARE OF MULTIPLE SERVICE COMPLAINTS

It took a little while and some extra effort since the first kineon was lost in the mail. I finally received a replacement. This review is based only on the item quality and packaging since I have not been able to use the kineon quite yet. First off you can tell a lot about an item by the packaging. You can tell they put a lot of though and effort went into the packaging. Once I opened everything up and pulled out the kineon you could tell right off the bat, that it was well made. The materials were thick and well made with some nice weight to it. Nothing felt flimsy or cheap. I’m excited to get the thing charged up and put it to use.