Tanya
The product is terrific and so is the service.
The product is terrific. When I needed a new strap, they responded immediately and gave great, problem free service. I wish they sold everything because this sort of service is exceptional!

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tanya
The product is terrific. When I needed a new strap, they responded immediately and gave great, problem free service. I wish they sold everything because this sort of service is exceptional!
Penelope A.
Love my Move Pro. Use it daily on my knees, ankles and back. Broke the clasp and they responded and offered replacement within 24 hours. Great people to interact worth. Even sent me ways to use it. Until replacement part arrives.
Sean B.
Great communication
Steve W.
I have had 2 conversations with customer service. One was regarding the Move+ device itself. The other about accessories Both times the reply’s were very timely, More importantly, gave me direct & clear answers to my questions and I was able to make an informed decision and purchase. Since making the purchase I have received great feedback regarding the order status. Everything has been proactive on their part which I love. So far, this has been a great experience and I am a completely satisfied customer. Can’t wait to receive my move+ Steve Webre
customer
The company let us know right away that there would be a delay in shipping. They gave us the option to cancel or wait, with a bonus discount.
S S.
Excellent customer service! I would use this companies products simply because of their customer service alone but happy they make quality products too.
Michael H.
Quick response to inquiries! The Kineon has helped my lower back a lot!!
Grateful C.
For the past year, I have used my Kineon Move Pro red lights twice a day for knee pain. It has made a huge difference for me. Last week, one of the modules on the device stopped charging properly. When I reported this, I got friendly, prompt coaching and follow-up on several things I could do to try to remedy the problem. I tried all three simultaneously and it worked! Now the device is working just fine again. And I even got a friendly follow-up message from Noel, my helper at Kineon. I was very pleased with the help I received, and am thrilled to have my red lights back in action.