KindfulKindful provides busy nonprofit employees with powerful software to help them organize their data and manage their donors better, so they can make a greater impact on the world.
Kindful (kindful.com) has 137 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sales & Marketing · Nashville, Tennessee
Excellent
Sales & Marketing · Hendersonville, Tennessee
Excellent
Sales & Marketing · Franklin, Tennessee
Excellent
Sales & Marketing · Knoxville, Tennessee
Excellent
137 approved reviews, newest moderated first
Erica
Awesome software for organizing donor data. We appreciate all the integrations. I do wish it was more intuitive to create different lists, and that there was more on-demand training available after you purchase though.
Michael L.
Intuitive system that has many hooks into other platforms included in the pricing Tech support is FAST, professional and comprehensive!
Chris
It's a straight forward, easy to use donor database. It's reporting tools might not be the robust but it would be perfect for a lot of small to mid-tier nonprofit organizations. At our organization, it's particularly great because it allows multiple users to do data entry without much training.
Jon
Kindful is a very versatile and well developed CRM with far less setup and investment to get into compared to other larger ones. The reports and filtering tools have completely opened our org up to be able to target contacts and donors in specific ways. It dynamically syncs contacts in with Emma for mass emailing. There are some specific tools and functionality that we would love to see developed, but their support staff is very responsive and great to work with. Would definitely recommend for any small or mid-sized org looking to transition into a well supported and up-to-date CRM.
Jubal
Kindful is very easy to use and it looks great! Our website registration uses Stripe and it makes it so seamless that Kindful also uses Stripe.
Zach
Great service and product. Has allowed our team to better connect with our donors.
Meher
Excellent customer support! Kindful staff has always been extremely prompt in responding to my endless inquiries and has always provided step-by-step instructions on how to find solutions to my problems. I think there are some more kinks to be worked out in the integration of things like stripe, paypal and other payment portals which end up creating duplicate accounts by transaction type, and some manual functions can be automated, where some automated functions would be simpler for the admin if they were manual. For a basic donor management tool, this has been really great for our organization.
Mitch
New updates are great for individual donor landing page. I do struggle when in activities/ contact. When building a report it is hard to find what I want to include. ie name, address, ytd contribution. Seems kind of random and not grouped well. Would be nice if there was a default. Sorry if I am having trouble explaining.