KindfulReviews of kindful.com

Overall a great system that helped us get from spreadsheets offline to a full blown way to keep in touch with our all of our donors and supporters.

Having used Kindful for almost one year, we have experienced greater visibility of fundraising efforts and contact with donors/partners. Additionally, the integrations with other key software has made Kindful my one stop shop for health of our organization.

Great program for a small non-profit. Customer support has been great and the ease of navigating the program is wonderful

I really like working with Kindful. For the most part it is easy to figurer out and use. I have had trouble using some of the integration when we sell tickets is the only problem that has occurred for me. The costumer service is helpful and easy to work with.

I love working with Kindful. I don't think we have even tapped the full potential it has with all of it's features. The customer service team is very responsive and helpful. We have had issues with communication between Quickbooks online and kindful as well as with Stripe. But all would be fine if you make sure to stay on top of the tasks you need to do in order to transfer the information correctly.

We've been using Kindful for a fairly short period of time, but I can share some feedback based on our early experiences: - Lovely clean and simple design makes it easy to use - Easy to set up online payments and automate receipts, etc. - Nice functionality for crowdsourcing donations - simple and quick integration with email marketing platforms and other online services (e.g. Eventbrite for events) - the online help/documentation and videos are excellent - the response from the support team is good Some things have proven a bit harder to get to grips with: - Reporting enables relatively easy filtering, but is limited in display options (there seems to be limited access to data fields - e.g. displaying soft-credits is limited, and little to no layout capability) - Integration with Mailchimp is good, as long as you want to integrate your entire list/audience with Kindful (there is no mechanism for importing a segment) - Although good and easy to use, the donation plugin for Wordpress is limited in comparison to the main online donation pages (e.g. you can't do an ACH transaction from the plugin, but you can from the main page). This leads to an inconsistent user experience. - Multi-currency is a bit of a problem with Kindful. I expect it is great if you mostly operate within one country/currency, but if you want to take donations from all over the world it is harder (and you can't store the info in Kindful in this way - this might have to be done in Stripe) - Brilliant for marketing-led activities (e.g. mailshots, events), but slightly less easy to use for personal interaction/'personal relationship building' for complex donation processes (e.g. grant applications with large orgs where you want to record multiple and complex interactions, or have a deal/project go through multiple stages) Overall I really like Kindful and am looking forward to getting to grips with it more as time goes on, but it will benefit from further development from the team.

We are a non-profit that receives over 3,000 unique donations each year. Kindful's integration to Quickbooks and the ability to enable peer-to-peer fundraising are our favorite parts, saving us tons of time in data entry. We hope that they continue to evolve their ability to design visually compelling pages and the back-end donor insights and relationship management tools, but we are happy with what we are getting for the cost!

Kindful is a great database, user friendly, and has a great avenue to ask questions easily and get answers quickly. I do wish they had the capability to email directly from the contact page.