KindfulReviews of kindful.com

I love that Kindful has responsive support and their developers are responsive to queries and updates. I'm still struggling with reporting, acknowledgement and third party integration features even after almost a year. Since my background is technical this seems more an issue with the product but could also be I just don't have enough time in my day to become that expert on Kindful. However, my impression is it was supposed to be "easy" to use. That being said, it is getting better with some current improvements.

Kindful is easy to use on the donation side as well as on the user side. Customer service is always quick to answer questions and solve any problems we are having.

As a small non-profit, Kindful has made it much easier to keep track of donations and donors. Being the only one on staff, I wear a lot of hats and Kindful makes administration easier when we don't have a full time person dedicated to it.

The software is great! But it would be wonderful to get more training on it. Phone calls etc. Also it’s very American centric and so many of your emails are irrelevant to us Canadians.

Thank you everyone at Kindful for always responding so quickly to my questions.

I am the director of Hope Smiles in Uganda. The interface of your work in intuitive, which makes my work flow better! Thank you!

We've had very minimal issues with Kindful! For the most part, it's very user friendly and easy to navigate. The only two problems we've had are with the QuickBooks integration and trying to maintain the same information on both platforms without messing up one or the other and the crowdfunding features are still a bit challenging to customize and organize.

Great customer service! I love the ease of use with the software integrations like with Quickbooks and Mailchimp. I am a very small nonprofit so any administrative time I can save is fantastic for me. Any time I've had a question, the response has been quick and thorough.