KindfulReviews of kindful.com

Kindful is easy to use, the staff are extraordinarily helpful, and they are constantly working to make the platform even better!

Easy to use, great customer service!

We have been using Kindful for a little more than 2 years. Their donation forms and plug-ins are the best I have seen from any donor CRM. Their user-interface is simple and intuitive. And their service and user-support is very responsive. For the price, you can't find anything better [trust me, I've looked]. Some of their tools need to be supplemented by other platforms, specifically we use an alternate tool for peer-to-peer fundraising. But since they have an open API, we've been able to seamlessly work between multiple platforms to bridge those gaps. The only piece that I really hope they improve soon is their task management/donor forecasting tools. Unless you rely very heavily on moves-management plans for major donors, you can probably work around that.

Kindful is very user friendly. It's simple and not as customizable as some of the other platforms. Although, for the price, we have found it to be a great solution for us!

Kindful is a wonderful value for all the features it provides. I'm constantly impressed with the features they offer. I also really value their customer service quick response and how helpful they are. When you give a suggestion they take it to heart. I have always felt valued and cared for as a customer of Kindful. The reporting features are still a little difficult for me to understand and grasp at times, so it isn't as efficient as I wish it was. I can eventually get the report I want but it can take me a little longer, this could also be partially user error. All that to say I recommend Kindful to everyone I know!

We love the integrations and easily generated reports!

I just find it so very difficult to find the reports I want and how to print them. I have a set report to come to me on Monday's, but 1 week it will come in a spreadsheet, the next time it just might be a document. Sometimes it is unreadable as the information is all on top of each other. I also find it difficult to add in new categories.

We have been using kindle for almost two years now. The tool is wonderful and the customer service is friendly and helpful.