Kiehl'sReviews of kiehls.com

Kiehl's started as an apothecary in New York many years ago and has evolved into a great skin and hair care company. They are constantly evolving with new products that are environmentally conscious. Even though the packaging is not the most beautiful packaging that is on the market, it's the products inside that matter. The products are wonderful and the prices are unbeatable in comparison to other retail skincare companies. I remeber a time when I had to travel from Arkansas to Philadelphia just to purchase Kiehl's products.They just weren't available at Malls and large chain stores at that time. I would plan my trips and travel alike around my skincare needs. I was that commited and believed in the quality of the products then and it's still true today. I prefer to have the product in hand to smell see and sample to check viscosity,texture,absorbsion,scent,etc. .I enjoy farding from the displays to determine which product I need to take home to my collection. I wish the representatives and sales persons representing Kiehl's at the larger stores would be more generous with the samples. It's hard to make a determination on whether or not to invest in a serum or new facial cream without "ample samples"™© as I call it. Plus as a consumer I almost feel obligated to spend more money if the representative offers extra samples and detailed testimonials. I don't get the sense that the sales representatives in the chain stores have as much product knowlege as the persons on the Flagship stores or the larger free standing Kiehl's stores. I know there is literature for the representatives to read and I know there are resources available I just think in some of the slower markets the education and exciting benifits of the products are lost in translation. I dont need to be sold on the company or the qualities of the products because I know they are great I would prefer more customer loyalty programs and more samples when ordering online or a monthly sample club would be a thought. Overall,your not going to get better products at this price point period. I do wish for more samples to help make shopping easier.

Calendula Deep Cleansing Foaming Face Wash & Ultra Facial Moisturiser- Best combination for dry prone skin especially in the winter months. Also work like a treat in the summer. I will definitely recommend these products. Another great product is the Facial Fuel No-Shine Moisturizing Lip Balm. Great on the lips!

I received some anti ageing cream from my daughter for Christmas 2019. After two days it was apparent it really didn't suit me. I didn't have the receipt but took it to the shop at Bluewater and explained what was happening. They apologised, offered a face cream they thought might suit me better and said if it still wasn't any good to return it and they would give me a voucher for the full value. So helpful. The replacement cream is great, I'm so pleased I asked for their advice as the cream had been an expensive treat.

Bedste hudplejeserie jeg kender !! Den er rimelig i pris og holder længe. Man får altid god vejledning af deres personale. Jeg har haft forskellige hududfordringer i takt med årstiderne og de er gode til at finde de bedst egnede produkter. Man starter selvfølgelig en hudanalyse efterfulgt af prøver. Er særligt vild med gurkemeje masken og overnight fugtighedsmaske. Så bruger jeg deres avocado øjencreme. Meget drøje og hudvenlige produkter. Flere af mine veninder er nu begyndt og bruge hudplejeserien og de er meget glade for den.

Very good products - a bit pricey but overall very satisfied.

Lorena who works in white city Westfield, Was so lovely. It’s so nice to see lovely and kind people working in stores theses days because it’s so rare. It was close to closing time but she didn’t rush me out the store she really wanted to help me and was so helpful. I only wanted to go in to see if she would give me a tester for the avocado eye cream... but ended up spending £167 because she was so helpful! Thank you Lorena you are truly amazing and Kiehl’s are very lucky to have you working for them x

Pretty happy with the lotion that I got.

I'm a huge fan of this brand, I have been using their ultra facial cream for years. Shop assistants are helpful and competent and usually very generous with free samples.