Kidde Fire SafetyReviews of kidde.com

Bought the KIDDE 10Y29 smoke detector as I thought it was a reputable brand and it claimed a 10 year battery life. The battery failed after three years.

These alarms are trash. Our new home came with 5 of these and they started failing within 1 year. First we assumed it was the batteries but replacing them did not fix the sudden beeping at 3 am. We had the first one replaced per their warranty, then the second failed at less than 2 years and they did not even respond to our warranty claim. We just removed them all right after the second year and replaced them with reliable smoke alarms.

Constantly going off at all hours. No reason for it, no dust etc. we have about 5-6 in our property and everyone is faulty.

Fire alarms go off all the time customer service no help.Terrible company.

Complete junk, going off for no reason, its 4 am . They have awaken me up for the last time .. wouldn't recommend them to anyone!!!

Horrible brand. I live under rent so I have to call to get the fire alarms replaced. Every since I had to get them replaced back in February (they died) I've been having to deal with false alarms almost every damn week and I'm sick of it. I'm scared to go under the alarms because I'm scared that somehow my body heat will make them go off. There is literally nothing that should trigger them but they constantly go off anyways. They've all been replaced at least 4 times now (different models each time) and NOTHING WORKS. ALL OF THEM KEEP GOING OFF. Horrible brand and they should be ashamed for selling such trash

Been an electrician for 25 years. All the products experience random false alarms at night usually around 1-3 in the morning. Families being awoken and running around looking for fires to find false alarms continuously. Do yourself a favor and choose another manufacture

STAY AWAY FROM THIS COMPANY… The most horrible and nasty customer service agents ever… I called to get a replacement for a CO alarm that went bad after couple of years and they made me go through hoops to agree to send a replacement and they do not send any update regarding your order or replacement and you have to call to get update Aside from that, both times I called, the customer service ladies who answered both calls were extremely rude and nasty and one of them hung up after she told me it will take 15 days to just process the order and when I said “wow that’s a long time”, her reply was “that’s everything I have” and hung up on me