Kidde Fire SafetyReviews of kidde.com

Alarm starts chirping - the ONLY to shut it up is to disconnect the smoke alarm. Buy your alarms from anyone else

2 week old fire alarm with 10year battery life won't stop beeping would not ever recommend

Interconnected, hardwired set of smoke + Carbon Monoxide alarms in our home went off tonight for zero reason. No candles, nobody up doing anything, no smoke. Separate CO alarm says zero CO present. Happened at 2am, checked everything and found nothing. Then went off again at 2:10am. Seeing hundreds of posts from other homeowners that their Kidde 10-yr alarms do this irregularly around 2-4am. So frustrated, as this freaks everyone in the house out for no reason. Our set is 8 years, 8 months old. It never beeps to show a battery backup is needing to be replaced.

While working on a kerosene heater, it caught fire so I ran to my kitchen where I had a kidde fire extinguisher which had never been used, pulled the pin and pressed the handle and got nothing from the extinguisher. Had to carry the kerosene heater out of my garage and douse it with water to put out the fire, Extinguisher was absolutely useless , I’m just glad the fire was not inside my house , Do not depend on any kidde fire extinguisher.

Bought 3 of the smoke detector/carbon monoxide. Brand new only a few months old. Going off at 3 am randomly. They beep 3 times then the green light shuts off. It's not an alarm just a device failure. Called customer service and they wanted me to stand there all night and wait for it to do it then take a video of it. Not worth it to me to do that. I gave them a chance to make it right otherwise I'd buy a different brand. They weren't willing to consider without video evidence. In my opinion faulty products right out of the box, and costumer service is difficult.

we called customer support to help us with their two alarm products we bought, unfortunetly the experience was so negative over the phone. they refuse to replace a defective product.

the absolute worst customer service I can recall ...they totally stink. Their website is dysfunctional, the Chat option is totally worthless, and THEIR EMAIL RESPONSE FORM DOESN'T EVEN WORK!! Their customer service 800 number is a ticket to a wait so you can talk to someone who doesn't know anything, and then they don't call back. They are AWFUL. Buy from someone, ANYONE, else.

This company makes extremely low quality products. There are masses of people around the country being woken up in the middle of the night and unnecessarily distressed by the thought that there may be a fire in their building due to their faulty products. This is now the THIRD order from them, each order a set of two, and EVERY one has been defective. Avoid at all costs.