Kidde Fire SafetyReviews of kidde.com

False alarms! Three times in a month at the EXACT time of day (3:00 am!) I followed all instructions (like blowing compressed air in). DO NOT BUY. They will not admit there is a problem. Kidde Electric Smoke/CO alarm 30CUA10 NEVER had a problem like this with any other smoke alarms and other alarms in other parts of the house do not do this.

False alarms at random times.

So far 3 of the 4 smoke alarms I have purchased have malfunctioned within a year. Customer service has done nothing to fix it. Do not buy this product

Very poor product - K10SCO: Smoke & Carbon Monoxide Alarm states a warranty of 10 years but failed in less than 5 years. Tried cleaning & changing batteries with no luck as it just beeps continuously (faulty product). Customer support number available online just goes into a inbox that says no one is available to pick up...DO NOT BUY

Why don't you use rechargeable battery technology on certain detector since they are always plugged in its stupid to use AA batteries.

What a joke - I just had a "rookie" (it admitted it itself) trying to help. Customer service is outsourced to "RSVPComm" as I had to an email a pic and it went to a "spam" address. I provided a picture of a disabled alarm. Her manager says it doesn't look like it was completely disabled by the fire dept when they had to respond to my elderly mother's entire house going off in the middle of the night (no smoke). They said it went off due to dust. How do they know? Now I have to go buy one for her since they are not guaranteeing their product. This is on top of having to get all 6 units replaced 7 years ago as they do not last their 10-year warranty period.

Consumer reviews and forum discussions highlight several recurring issues with Kidde CO detectors:Frequent False Alarms: Users heavily report interconnected systems and stand-alone CO/smoke detectors going off in the middle of the night despite no smoke, fire, or detectable CO present.Premature Failure: Despite marketing a 10-year lifespan, many detectors begin showing "end of life" errors (e.g., chirping twice every 30 seconds) or battery faults within 3 to 5 years.Customer Service: Buyers consistently cite poor experiences with support, including extremely long hold times, unreturned emails, and delayed delivery of warranty replacement units.General Brand Consensus: Due to these persistent issues, many users in forums like Reddit advise switching to alternative brands known for greater reliability, such as First Alert or BRK.

What a shower of s…. Do not buy this brand, if you have ant issues it’s like contacting another planet. Why do companies like this hide behind contact form, give people a phone number. Absolutely disgusting company.