Funshopping
They just keep invoices coming!
Thats what they say: "To cancel, clients can simply log in to their account and navigate to Settings page and under Subscriptions click the thrash can icon for the particular subscription they want to cancel and follow the on-screen instructions or contact our 24/7 Support Team for assistance." But they keep sending you invoices! You will not like it if you don´t want their INSTA only service.
Response from KickstaMay 28, 2025
Hi Funshopping, Thanks for taking the time to share your feedback. We’d like to clarify that the self-service cancellation option was only available during the free trial period and for a limited time. Unfortunately, this feature was frequently abused by users creating multiple accounts to bypass payment, which is why all cancellations (both during trial and for active subscriptions) are now handled directly by our Customer Success team. In your case, the cancellation request came in after a full month of active service and without any prior correspondence. At that point, the new billing cycle had already started, which is why you received another invoice. As outlined in our policy, cancellations for active subscriptions are reviewed by our team so we can understand what didn’t work and try improving the service before any final decision is made. Our team has already responded to your message, so please check your inbox and feel free to follow up with them directly. Best regards, Kicksta Team