Kawtar J.
I want to cancel the subscription as it…
I want to cancel the subscription as it will end on 24 and today is 21 May, however I tried to chat with their robot they don’t answer and now I sent an email. This is unacceptable. I need this to be solved as soon as possible. Also I felt the accounts are fake and there is no engament what so ever. Very bad service and also they don’t even answer you. I am waiting for their reply
Response from KickstaMay 26, 2025
Hi Kawtar, Thanks for the feedback. We admit that our response wasn’t instant, and we get how frustrating that can be. Still, we did get back to you within 24 hours, confirmed the cancellation before your renewal, and offered both extra time and a partial refund as a way of owning the delay. We genuinely tried to make it right. Sorry to hear the results didn’t meet your expectations. Engagement can vary depending on the plan and targeting, but we always aim to be upfront about how everything works so there are no surprises. Wishing you all the best moving forward, and if you ever decide to give us another shot, we’ll be here. Best, Kicksta Team



