KickstaReviews of kicksta.co

Response from KickstaAug 1, 2025

Hi Hannah, Thanks for your feedback, although we’d like to clarify a few details for accuracy. You activated your free trial and reached out less than an hour later, sending multiple identical messages requesting cancellation. Our team responded within 30 minutes, explaining that no charges had been made and that you were still within your free trial. We also apologized for the brief delay and offered you a 50% discount after the trial period as a gesture of goodwill. Your review claims we promote services we don’t offer, but that’s simply not the case. We’ve always been transparent about what’s included in the trial and how the process works — including the fact that growth typically begins after a few days. It’s disappointing to receive a 1-star review before the service has had a chance to show results. We remain confident in the value we provide and in how we communicate it. Wishing you the best moving forward. Kindly, Kicksta Team

Response from KickstaJul 28, 2025

Hi there, We’re genuinely sorry to hear about your experience, but we do want to clarify a few things. Kicksta does not provide fake followers. Our service works only through organic engagement methods, meaning we never add followers to your account directly or artificially inflate your numbers. Based on your support request, your initial concern was that Instagram flagged your account due to parallel login activity. This is a common security alert when third-party tools like ours attempt to connect, and we explained this clearly in our conversation. Your account was canceled during the trial, as requested, and confirmed within the same day. We’re always open to feedback, but we do want to make sure it reflects the facts of the experience so we can continue improving our service. Best, Kicksta Team

Response from KickstaJul 25, 2025

Hi Dinostache, We’re sorry to hear about your experience. Our support team is typically quick to assist, and all cancellation requests are usually processed within a few hours of receiving them. We’d really like to help resolve this, but we haven’t yet received a response to our information request. If you could get back to us, we’d greatly appreciate it so we can follow up and assist you as soon as possible. Best, Kicksta Team

Response from KickstaJun 16, 2025

Hi Patrizio, Thanks for your feedback! We’re genuinely sorry the service didn’t align with what you were looking for. To clarify, your account was still within the 7-day free trial, and it was successfully canceled within 24 hours of your request, meaning you were never charged. In that short time, your account was connected to our growth system using the default settings, which include a broader reach through various growth methods. Based on your feedback, our team recommended switching to Targeted Growth, which delivers more precise results based on niche-focused profiles. You declined, and we respected your decision and canceled everything immediately. Also important to note: we do not deliver fake followers. Kicksta works by engaging with real Instagram users on your behalf, based on the targets you set. If growth isn’t tuned correctly early on, results may vary. We appreciate you trying us out and wish you all the best in your growth journey. Best, Kicksta Team

Response from KickstaJun 16, 2025

Hi Christina, Thank you for your message, and we’re really sorry this experience felt frustrating. To clarify, your account was on a 7-day free trial, which means no charges are applied unless the trial is allowed to continue past that period. We understand the urgency in your messages, and although our response wasn’t instant, your cancellation request was fully processed within 24 hours, including the removal of your account and billing details. We appreciate your concern and truly regret that the communication gap led to mistrust. That said, we want to assure you and others reading this that no payment was taken, and your data has been fully deleted from our system. If you ever need support again, we’re here to help. Best, Kicksta Team

Response from KickstaJun 17, 2025

Hi Yazan, We’re really sorry to hear about the frustration this caused. When you cancel your subscription with Kicksta, it can take up to 48 hours for all account data and connected activity to be fully removed from our system. During that short window, some automated actions may still attempt to run, but they stop completely once the deletion process is complete. We understand how annoying that must have felt, and we truly apologize for the inconvenience. Everything should be fully settled now, but if you notice anything unusual moving forward, please don’t hesitate to reach out. Best, Kicksta Team