KickstaReviews of kicksta.co

Response from KickstaNov 13, 2025

Hi Lucie, We’re sorry to hear how disappointed you’ve felt, and we genuinely appreciate you taking the time to share your experience. After reviewing your account performance over the past month, we can confirm that the system completed over 12,000 interactions in the last 30 days, which shows that the Kicksta system has been running at full capacity on your behalf. We’d be more than happy to send you a full export of all followed and unfollowed users to your preferred email address. When results don’t reflect that level of activity, it typically means the selected targets aren’t aligned with the audience most likely to follow back. That’s why our team offered to connect you with a Targeting Specialist to review your targets, refine your settings, and help improve the consistency and quality of your growth. We’d really like the opportunity to help you get better traction. Please get back in touch with our support team so we can revisit your targeting together and make sure everything is fully optimized for the best possible results. Best, The Kicksta Team

Response from KickstaOct 27, 2025

Hi Christina, We’re sorry to hear about your frustration. After reviewing your account, we can confirm that your Kicksta subscription was canceled immediately upon your request, well before the trial expired, and within 12 hours of your initial request. You also received both in-chat and email confirmations of the cancellation the same day you messaged us. It seems there may have been some confusion since several duplicate requests were submitted across different channels, but we consolidated them to make sure your cancellation was processed correctly and without any further charges. We completely understand how important clear communication is, and we appreciate you bringing this up so we can continue improving our response times during high-volume periods. Best, The Kicksta Team

Response from KickstaOct 22, 2025

Hi Kevin, Thanks for taking the time to share your experience. We’re genuinely sorry to hear that things didn’t end on a positive note. After reviewing your account, we noticed that the period you mentioned with “no interactions” actually coincided with the unfollow phase of your growth cycle. During this stage, Kicksta focuses on removing previously followed accounts, in your case nearly 1,000 users, to maintain a healthy following ratio. While this phase doesn’t include new follow actions, the system was still actively managing your account in the background. Additionally, we identified that your targets needed to be updated to ensure the system has enough relevant users to interact with once the unfollow cycle finishes. Our customer support agent reached out to you about this at the time to help refresh those targets and get growth running smoothly again. We completely understand how this could’ve been confusing, and we appreciate your feedback. If you’d like, we can walk you through your full account history to show exactly how activity progressed and how we can fine-tune things moving forward. Best, The Kicksta Team

Response from KickstaOct 22, 2025

Hi Daniel, Thanks for sharing your feedback. We’re sorry to hear the experience didn’t meet your expectations. After reviewing your case, we confirmed that your account was escalated to our development team and monitored closely after you mentioned follower removals. The drops you noticed were most likely caused by Instagram's newest policies of automatically flagging and removing certain users from their platform, which unfortunately impacted visible results. We also offered to continue delivery until the end of your billing cycle and made sure your account was prioritized for quality improvements before cancellation. While we completely respect your decision to stop the campaign early, we want to emphasize that your concerns were taken seriously and investigated by both our support and development teams. Wish you the best moving forward. Kindly, The Kicksta Team

Response from KickstaOct 8, 2025

Hi Veronica, First, thank you for being our client over the past couple of months. We genuinely understand why you’re upset, and we’re truly sorry for how everything unfolded. Your account’s suspension was a serious situation, and looking back, we should have provided clearer, more hands-on guidance to help you navigate Instagram’s appeal process. That’s on us, and we take full responsibility for it. We’ve fully refunded your last charge, and we’re using your experience internally to improve how we communicate risks and support users if Instagram flags their accounts. While Kicksta is built to operate within Instagram’s guidelines, the reality is that Instagram’s algorithms can still flag or temporarily disable accounts that use any third-party tools. During the recent wave of verification checks, many users reported difficulties completing Instagram’s required steps, which unfortunately led to permanent suspensions in some cases. We know this doesn’t make the outcome any easier, and we’re truly sorry we couldn’t do more for you at the time. If there’s anything else we can do to support you, please don’t hesitate to reach out. Best, The Kicksta Team

Response from KickstaSep 15, 2025

Hi Emilio, We’re sorry to hear about the trouble you’ve had trying to cancel your trial and we absolutely want to fix this for you. Please email [email protected] with the email address you used to sign up so we can locate your account, confirm that the trial is canceled, and make sure no charges are made. We aim for quick, simple cancellations and will also review what happened here to prevent delays like this in the future. Best, The Kicksta Team

Response from KickstaSep 15, 2025

Hi Nikki, Thank you for taking the time to share your experience with us. We’re truly sorry to hear about this and want you to know we’ll do everything we can to help you get to the bottom of it. Recently, Instagram introduced stricter security measures that have unexpectedly locked or even permanently removed many accounts worldwide (including those not using any growth services). These changes have triggered extra identity checks and sudden bans, which match the pauses and verifications you described. Kicksta’s automation is designed to be safe and does not have the ability to suspend or delete Instagram accounts. We’ve operated successfully for many years, and we simply couldn’t do so if our service posed that kind of risk. Please reach out to [email protected] with your ticket number or screenshots so we can review your billing and assist you with any recovery options Instagram may offer. We’re very sorry for what you’re going through and are here to support you in every way we can. Best, The Kicksta Team