Kicksta has been a solid partner for our agency. They help our clients grow, communicate quickly and clearly, and deliver on what they promise. We’ve been really happy with the service.
CB
cbev
terrible
terrible. i dont know what else to say. its all bots, not much going on. They promise real people, but theres nothing of the sort. When i wanted to cancel my subscription, i had 8 months left on it. They literally do cancel it and dont fulfil the last 8 months unless you put another credit card down again so they can scam you again later and snatch the money when you forget about it all and are not looking... just so scammy.
Response from KickstaFeb 9, 2026
Hi there,
Thank you for taking the time to share your feedback. We’d like to address the concerns raised here, particularly around our cancellation policy and the remaining subscription period.
Subscriptions can always be scheduled for cancellation directly from the dashboard, in which case the service continues through the end of the paid period. If a user contacts support and requests an immediate cancellation, the subscription is stopped right away. In those cases, the remaining time is forfeited, as the service is ended by request. This does not require adding another payment method and does not result in future charges unless a new subscription is intentionally started.
Regarding growth quality, Kicksta does not add or inject followers. All activity is based on real engagement on Instagram, using the targets provided by the user. Targeting quality plays a significant role in the type of interactions and followers generated.
We take feedback like this seriously and would welcome the opportunity to review what happened in your case. If you are open to it, please reply to our previous information request or contact us at [email protected] so we can look into the details and clarify any misunderstandings.
Best,
Kicksta Team
JA
Jaime
Fraudsters
Zero interactions for months and very pour growth, they gave me like thousands of bots that instagram usually erase. Please dont buy this.
Response from KickstaFeb 9, 2026
Hi Jamie,
Thank you for taking the time to share your feedback. We’d like to clarify a few points that may help provide more context around how the service works.
Kicksta does not use bots or fake accounts, and we do not inject followers. All activity is based on organic engagement with real Instagram users. Instagram regularly removes inactive or spam accounts across the platform, including accounts that may have been followed independently of our service, which can sometimes create the impression of artificial growth.
Regarding interactions, account activity can occasionally be affected by system or platform cooldowns, which may temporarily limit performance. When this occurs, it is reviewed internally to ensure account safety and compliance, and subscriptions are extended to compensate for any inactivity period.
We take feedback like this seriously and would welcome the opportunity to review your account in more detail. Please get back to us at [email protected] or reply to our previous information request so we can look into this properly and address any remaining concerns.
Best,
Kicksta Team
RB
Ryan B.
Kicksa holding my funds hostage
They triggered an alert with Instagram which temporarily blocked my account. I asked them to cancel instantly minutes after I signed up and they took a week to respond! Then told me too bad no refunds ever. They are holding my funds hostage. Awful customer service
Response from KickstaDec 29, 2025
Dear Ryan,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
To clarify, the Instagram notification you mentioned was not an account block and did not restrict your account. These automated messages are commonly issued by Instagram when they detect new login locations or third-party access and are not specific to Kicksta or an indication of a violation.
Regarding your cancellation request, our support response was delayed due to the holiday period, and we acknowledge that this added frustration. Once reviewed, your request was handled in line with our Terms of Service, which are presented at checkout and explain that yearly plans are non-refundable once activated. That said, our team did engage with you directly to discuss alternative resolutions.
We understand that this was not the outcome you were hoping for, and we regret the frustration this caused. Feedback like yours is taken seriously and helps us continue improving our communication and support experience.
If you have any remaining questions, our support team is always available at [email protected].
Best,
Kicksta Team
PR
Percival R.
Excellent support service
Excellent support service
WI
Will
RUN AWAY
RUN AWAY. Cancelation is insane. Do not sign up for the free trial
Response from KickstaDec 29, 2025
Dear Will,
Thank you for sharing your experience. We’re sorry to hear that your experience with our service didn’t meet your expectations.
Based on feedback from our clients, we introduced the option for customers to cancel their trial and subscriptions directly from the dashboard starting in early December. We’re not sure why you weren’t able to cancel your trial through your account, so we’d like to look into this for you.
Please reach out to our support team at [email protected] or reply to our previous information request so we can assist you as quickly as possible. If there’s a preferred way for us to contact you, feel free to let us know.
Best,
Kicksta Team
ER
Edouard R.
PROVIDE FAKE FOLLOWERS !!!
PROVIDE FAKE FOLLOWERS !!!
Be careful ! Don’t trust them. Great customer relations but behind that it is all fake !!!!
Response from KickstaDec 2, 2025
Hi Edouard,
We’re sorry to see this review, especially since it doesn’t reflect how our service works or the conversations we had with you.
Kicksta does not use fake followers, bots, or artificial boosts. We only work with real Instagram users through either Targeted Organic Growth or our Growth Pods Network, depending on the option the customer chooses. The results you receive are always based on your selected method and settings.
In your case, the Growth Pods feature — the only feature that includes a guaranteed follower range — was turned off during your subscription. When that happens, the service switches to fully organic targeting, where results naturally vary based on engagement from real users and cannot be guaranteed. Our team explained this clearly and offered to help re-optimize your targeting.
If you’d like us to review your targeting settings again or discuss this further, we’re here to help and happy to continue the conversation directly.
Best,
The Kicksta Team
SB
Steven B.
I signed up for Kicksta’s yearly plan…
I signed up for Kicksta’s yearly plan because I wanted a safer alternative to the people who buy fake followers for vanity. I thought this was a marketing tool or growth support service. Instead, I learned immediately after signing up that the whole thing relies on automated follow and unfollow actions run from your Instagram account. That isn’t clearly stated on the main page or checkout flow. It’s tucked away in help articles and sub-pages that a normal customer wouldn’t go out seeking with the way it's presented at face value.
I attempted to cancel within minutes and disconnected my Instagram right away. I never set targeting and never used the service, yet followers still started coming in - mostly low-quality, foreign, blank, or obviously inactive accounts. So something was activated on my account without my permission, and now I’m not just out $468, I’m worried about the impact on my account.
Trying to cancel was another issue. The cancel button didn’t actually cancel anything. It routed me into support, who told me they couldn’t cancel yearly plans and would “send it to billing.” I was promised a 24-hour reply. It took nearly six days. When billing finally responded, it was a template-style message that ignored everything I said and leaned on “merchant laws” in a way that felt more intimidating than helpful.
Their final offer was a 50 percent refund and the rest as non-refundable credits, which makes no sense for a service I canceled immediately and never used. Even something minimal like refunding 11 out of the 12 unused months would have been better than what they offered.
I’ve filed a dispute with my payment provider. And after seeing their BBB rating and other reviews here, it seems my experience isn’t unusual. The pattern in their responses speaks for itself.
Response from KickstaNov 28, 2025
Hi Steven,
Thank you for taking the time to share your experience. We're sorry that things didn’t unfold the way you expected, and we understand why this situation has been frustrating for you.
We do want to clarify one important point from your review: no manual targeting or actions were ever set on your account. When you signed up, you were automatically placed into a default growth pod. This is the same safe starter pod that all new accounts enter before custom targeting is added. That’s why you saw a handful of followers come in even though you hadn’t configured anything yourself. It wasn’t unauthorized activity, and nothing risky or unsafe was done on your behalf.
Regarding the visibility of how Kicksta works, the engagement method is listed on our pricing page and plan comparison before checkout. That said, if it wasn’t as clear to you in that moment, we genuinely appreciate the feedback and we are already reviewing how we present this information so it’s easier for every new customer to understand up front.
As for your cancellation, yearly plans do require a manual review from billing, which is why support directed the request there. We agree that the wait time was longer than it should have been, and we’re working on tightening that process. Even though yearly plans fall under a non-refundable policy by our terms of service, our team still offered a 50 percent refund plus credits as an exception in hopes of meeting you halfway.
We’re sorry that the resolution we offered didn’t feel fair to you, and we respect the direction you ultimately chose to take.
While we stand by our decision, we truly wish the experience had been clearer and smoother from the beginning. If you ever decide to give Kicksta another try, we’ll be here to walk you through everything step by step before any commitment.
Best,
The Kicksta Team
