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Kibin (kibin.com) has 318 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingEducation Services · San Francisco, California
Excellent
Education Services · Arcata, California
Excellent
Education Services · Fremont, California
Excellent
Education Services · Irvine, California
Excellent
318 approved reviews, newest moderated first
Thanh L.
The editors are devoted to proofreading and giving comments on my paper. The cost is reasonable. Also, I got a refund when they did not finish the work on time.
Response from KibinFeb 13, 2019
Thank you for your review, Thanh! We are grateful for awesome customers like you who entrust us with your valuable work again and again. All the best to you! Amber R., Customer Happiness Coordinator @Kibin
Barbara P.
It was really helpful and has assisted me so that I have a paper I am proud of.
Response from KibinFeb 12, 2019
That's exactly what we like to hear! It gives us the warm fuzzies to know that Iva helped make your writing shine. :) Thanks so much for the kind words, Barbara. Keep on Kibin on! Nikki, Customer Service and Community Manager @Kibin
customer
Susan S. did an awesome job.
Response from KibinFeb 10, 2019
We're thrilled you chose to entrust Kibin with your writing! We think Susan is pretty awesome, too. Thanks for the great review. Amber R., Customer Happiness Coordinator @Kibin
Lili D.
The grammar is very good, and it would be better if more comments could be given logically. At the same time, if the person who modifies the manuscript can know something about my research direction, maybe the result of modification will be more satisfactory to me.
Response from KibinFeb 1, 2019
Thanks for choosing Kibin and for the review! Remember, though our editors aren't subject experts for every paper topic, you are able to review their profiles (https://www.kibin.com/editors) and make a direct request for an editor who you believe will be a good match. Our team is also happy to address any issues you have with your edits, and we encourage you to reach out to us directly at [email protected] so we can help make your experience with us a great one! Best, Amber, Customer Happiness Coordinator @Kibin
Melissa
She is the best ! Takes her time and uses her knowledge to bring your best writing forward !
Response from KibinJan 24, 2019
Thanks for your review, Melissa. We completely agree! Crystal is fabulous, and we're glad you've come to learn from her editing prowess, as well. Amber, Customer Happiness Coordinator @Kibin
customer
Great service!
Response from KibinJan 21, 2019
Thanks for the excellent review and thank you for your continued business! Amber, Customer Happiness Coordinator @Kibin
Bree
I like the feedback but I really wasn't looking for a proofreading service. I need an editor. I am a graduate student I need someone to correct the small mistakes in spelling grammar and APA that occur in my paper and send it back. Not send it back showing me where I did it wrong with suggestions.
Response from KibinJan 17, 2019
Hi Bree, Thanks for taking the time to leave a review. I'm very glad you found the feedback helpful, though I'm sorry to hear you weren't satisfied with the finished product. Kibin editors offer feedback in addition to proofreading and editing the document for grammar, clarity, and flow. It looks like there were 266 revisions were made to the paper overall, and I've double-checked that the paper does flow well and meets APA guidelines. Is it possible there may have been an issue with the downloaded file not showing the tracked changes for the grammar and APA editing? If so, you can find assistance with that in our FAQs here: https://kibin-faq.helpscoutdocs.com/article/103-i-cant-see-any-edits I do agree that the feedback was very helpful, as I had many of the same questions your editor did when reading over the document. Her questions about clarifying specific medical information can only be clarified by you since we are not subject matter experts, and we are unable to create content to expand or change parts of your essay for you as part of our academic honesty policy. Your satisfaction is very important to us, and we'd love to make this right for you. Please email [email protected] to discuss the edit further so we can find the best solution and ensure you receive the best value out of our services. Kind regards, Nikki L., Customer Service and Community Manager @Kibin
customer
Excellent constructive feedback. Very helpful and informative. I was impressed with the suggestions that were made in improving my essay. The suggested corrections helped to bring out my voice and improve the flow of my words. Thank you!
Response from KibinJan 14, 2019
You're welcome! We love Susan, and we're thrilled that you've had the opportunity to work with her. Thanks for your business and the fantastic review. Amber, Customer Happiness Coordinator @ Kibin.com