Kibin is your ultimate essay help assistant. Whether you're brainstorming topics or polishing your final draft, elevate your essay to its full potential with our suite of services and free resources.
Kibin (kibin.com) has 318 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
kibin.com
Website
kibin.com
Category
Education Services
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: November 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Excellent service for proofreading. Really great comments and editing. I would definitely recommend this company. Thanks, Alexandra R. amazing job.
Response from KibinMay 13, 2019
Thanks for choosing Kibin and leaving such a fabulous review! We think Alexandra is pretty awesome, and we're glad that you agree!
Amber R., Customer Happiness Coordinator @Kibin
AY
Ali Y.
This was my first time using your…
This was my first time using your service and I enjoyed the feedback and examples of different word choices. I feel more comfortable where I am at with my final essay.
Thank you.
Response from KibinMay 11, 2019
Hey Ali,
We always want our customers to feel that they are in a much better place with their essays after working with our editors, so it's great to hear that you had such a positive first experience with Kibin! Thanks for taking the time to let us know.
Robert K., Customer Happiness Coordinator @Kibin
LN
Lam N.
Kibin Makes Life Easy
I had a great experience with Kibin. It was really simple to upload your paper and submit it for review. The editors are super helpful in explaining the changes they made and they get it done on time.
I’m an engineering major and writing is not my strong point. Basically, Kibin made is so easy and less stressful on my end. Definitely worth it, and I will use it again.
Response from KibinMay 10, 2019
Hi Lam,
You say writing isn't your strong point, but writing a kind and flattering review certainly is! Thanks for letting us know you had such a good experience. We look forward to hearing from you again!
Robert K., Customer Happiness Coordinator @Kibin
CU
customer
she does not really understand
she does not really understand what you present in your paper, and even change a wrong vocab instead of your correct one.
Response from KibinMay 10, 2019
Hi there,
I'm very sorry that the edit you received did not meet your expectations. You trust us with your papers, and we want to do everything we can to make it right when you're not satisfied with the final result.
I noticed that your editor provided comments throughout the essay that asked questions to help you clarify your argument for your reader. Part of the editor's job is to point out any sentences that could be ambiguous. You know what you're trying to say, and the editor is looking out for instances where a reader could take your meaning a different way.
That being said, we definitely want to make this right for you, so we encourage you to get in touch with us at [email protected] in a new message, or you can reply to the last message we sent you. I'd love to hear any additional feedback you have regarding your experience and whether our proposed solution works to your satisfaction.
We sincerely appreciate you taking the time to leave feedback, and we hope that you'll give us another chance to impress you.
Best wishes,
Nikki L., Customer Service and Community Manager @Kibin
CU
customer
Many thanks for your comments and your…
Many thanks for your comments and your great ideas!
Response from KibinMay 5, 2019
Crystal's comments truly are full of great insight and advice. We love that you enjoyed working with her! Thank you for the terrific review :)
Nikki L., Customer Service and Community Manager @Kibin
CU
customer
Amazing edits
Amazing edits. Fast and reliable. Highly recommend.
Response from KibinApr 25, 2019
That's exactly what we aim for! We're thrilled to hear that your experience was all you needed it to be. Thanks for choosing Kibin!
Amber R., Customer Happiness Coordinator @Kibin
CU
customer
Thanks Bridget
Thanks Bridget! You are the best:)))
Response from KibinApr 20, 2019
Like a proud parent, we love all of our editors equally. But, between you and me, yeah... Bridget is pretty awesome. I'm glad you agree! Thanks for letting her know!
Robert K., Customer Happiness Coordinator @Kibin
CU
customer
Tremendous help
Tremendous help, thank you!
Response from KibinApr 18, 2019
Hi there,
Letting us know that you had a good experience with Kibin is a tremendous help as well! Thanks for dropping by and leaving a review!
Robert K., Customer Happiness Coordinator @Kibin