Frances N.
Very disappointed with the final product
My boyfriend ordered this custom figure for me using my picture. When we received the preview, I was honestly very impressed — it looked over 90% like me, and I was extremely satisfied with it. I was so excited and looked forward to receiving the actual figure, even though we had to wait almost a month. Unfortunately, when I finally opened the package, I was very disappointed. The box felt quite cheap, and the plastic wrapping around the figure was very rough and not carefully packaged. But the biggest disappointment was the figure itself. It looked nothing like the preview I had approved. I would say the final figure was only about 60% realistic compared with the preview. The preview gave me very high expectations, so seeing the actual product was a big letdown. I had originally planned to order another one for my sister’s birthday because I loved the preview so much, but after receiving mine, I’ve decided not to go ahead with that purchase. I understand that a customized figure may not look exactly like a photo, but I expected it to be reasonably close to the approved preview. Unfortunately, the difference between the preview and the actual product was much too noticeable for me.



