keyirobot.comReviews of keyirobot.com

Response from keyirobot.comOct 20, 2026

Hi there, we’re sorry to hear how frustrating this experience has been. We understand how disappointing it can be to repeatedly try the voice learning activity and still get stuck at the second level. Thank you for sharing the specific behavior you experienced after saying “Hello Loona.” Feedback like this is valuable as we continue to improve Loona’s voice interaction and overall user experience. We appreciate you taking the time to let us know about this, and we’re sorry that the experience hasn’t been as smooth as expected.

Response from keyirobot.comOct 9, 2026

Hi there, thank you for taking the time to share your experience. We’re sorry that Loona hasn’t fully met your expectations, especially after it fell from a ledge. We understand that you were hoping for more pet-like interactions and a wider variety of responses, particularly considering the price. We’d also like to take a closer look at what happened when Loona fell and make sure everything is functioning as expected. We’ve located your order details and will have our team reach out to you directly to learn more about the issue and see how we can help. Thank you again for your feedback. It helps us better understand where the Loona experience can be improved.