KeyBankReviews of key.com

They created a group on Whatsapp promising 280% reward on first investment, but bank costs are really high and no proof of what they promised, instead they made me perform operations on trading and now I'm -5000 €!!!

This is the worst bank i've ever had. Their business practices are awful and their customer service is not existent. There is absolutely no reason they should need to hold my funds for this long when I deposit a check. Especially from a reputable institution that they could easily call. I would call and complain but no one cares. I think it's time to close this account

Such a Terrible Experience, But lucky enough Owen Steven CCE helped me is successfully getting a large portion of what i almost lost.

Everything. They straight refused to cash 'My Same 12 years in a row weekly paper check' all because I was @ A different branch than usual. & this "Payroll" check was only for $973, & their policy is Only above $1500 on 1st time payroll or business or personal checks will $100 of the balance be rendered until verification & clearance of said deposit. NOT on my meelsy $973

If I could give this less than 1 star, idk how they are in business for over 200 years.

This bank likes to overcharge for overdrafts before 24 hours of the deposit and you go over $20 and they charge you $80 for different entries

Horrible Bank. If you invest in cryptocurrency at all stay away from KeyBank. Their system will deny every transaction where you try to deposit money into your account or purchase cryptocurrency. Customer service gives you no reason for it other than saying that their fraud alert system denies the transaction. I recently switched over to KeyBank from years at Chase where I never had a problem. Tomorrow morning at 9:00 a.m. I'll be closing my key bank accounts and going back to Chase.. I lost $4,500 in profits this weekend because KeyBank denied my deposits.

Filing Disputes with Key Bank is a nightmare. I called Key Customer Service because I noticed three recurring transactions on the same day for $9.86. The tone of the dispute agent was hostile and unfriendly. She interrupted me several times during the phone call and asked the same question more than once. When I spoke to a supervisor, her demeanor was not much better and not once did she apologize for the poor experience. I have been sent a number of ‘customer experience’ surveys during my business relationship with Key Bank and I am disappointed to learn that the feedback that myself and others provide is largely overlooked.