KeyBankReviews of key.com

my advice is simple don't deposit in this bank more than you can afford to lose, I deposited a check 4 months ago, but it's not yet available each time I call there's another excuse as to why it's not been released or resolved I did take any step they requested and it's still not released or returned to issuer, at this point they claim it was returned to the issuer a month ago but it's still not returned as per the issuer, they claim they are an FDIC regulated bank it doesn't seem to me that it is

Key banks call center is now in the Philippians! The hold electronic music will make you ready to break things. If you were not already agitated you will be. I transferred money from three accounts to prepare to close them... deposits were there and then sent back to key bank. Cannot get a good answer as to why, but at the time all looked good and closed them. Key bank sent a paper check for one but now cannot find the other two! They have taken my money. All transactions occurred within minutes of the other. I have called twice, no call back on the first one and over 20 minutes of hold to get transferred to a US supervisor. It has been over a week! I am coming to the belief all banks are evil.... thank you to the government.

The worst bank in America. After loosing my job Key Bank set me up with a plan to keep my perfect payment history. Yet, even after making all the regular agreed-upon payments, they reported to my credit I had never paid in months. This company is the worst. They don’t give two nickels about you as a person. They want to see people ruined. Thanks key bank for ruining my credit score

Terrible customer service. Had a charge I did not authorize overdraft my account. I contacted customer service to have the purchase removed from my statement and refunded to my account. I was told they could do nothing about it, so I stopped the report to cut my loss. I checked in with my account later the same day to find I was charged a service fee from customer service even though they had told me tough luck, and I hadn't received the satisfactory help I requested. This second charge over drafted my account once again, and started the cycle for over draft fees. It took three more associates in the cs department, and a crisis resources agent to revoke the fees this bank tried to sneak in. I genuinely hate this company. Every person I talked to was soulless, none of them were willing to help. This company made a simple problem wayyyy worse than it needed to be. I have since opened an account with a rivaling bank and will be taking my business elsewhere.

Worst experience with gab at the monongahela office

I wanted to open up a checking and savings account at key bank located at front street Binghamton Nrw York. On my phone it said $300 offer to open checking account. I showed the guy the offer $300. He promised me this. Time passed called 1800 number at key bank speaking to customer service she said I am only going to get $200. On the phone immediately called the Binghamton branch I was told it would be fixed. Then I started to talk to the branch manager his name is Mr James Clingerman he promised me i would get the $100 put in my checking account in 10 days. He said it was there fault and I will get this missing money. Numerous phone calls to Mr Clingerman the branch manager promises me all the time he is going to get it fixed its been almost 3 months and he promises me this money to me now I have come to the conclusion he has been jerking me around all this time. I have contacted corporate they ignore my complaints so needless to say this is not a very good bank. So I would not recommend this bank. Now I feel like a complete fool gullable listening to the Branch Manager. The sad part is I was going to have my son and a friend open up accounts with key bank then I told them my horrible experience with them so they told me they do not want to do business with key bank the way I look at it its there loss.

Customer service barely speaks english interest charged even after paying card off. 2 months now, can't get it to zero cuz they put interest on the interest. fraudulent behavior, worst cc i have dealt with this side of chase. use citibank IMO.

If I could give a zero I would I deposit a cashiers check at this bank that I was told should only take 5 business days, I have the deposit available but they are restricted me to my money because they want to know where the money came from. So because someone is noisey in the fraud department they will grant you to your own money when they feel like it. This bank is crap and I wish I never did business with this bank Full waring do not bank at any key bank especially if you had a parent pass away and left tou something