Juan S.
The package has a leak and is broken.
The package has a leak and is broken.
Response from KeratinbeautyAug 18, 2026
Hello Juan Shadid We're very sorry for the inconvenience caused by receiving a damaged and leaking package — that's certainly not the experience we want for our customers. Thank you so much for being a loyal customer; your continued trust truly means a lot to us. We're glad to know that the replacement item we sent has arrived without any problems this time. If you have any further questions or concerns, please don't hesitate to reach out to us directly. Warm regards, Keratinbeauty


