KeraniqueReviews of keranique.com

Response from KeraniqueJan 13, 2026

Thank you for sharing your experience and insights, Michele. We’re glad to hear that our shampoo and conditioner have been helpful in managing shedding. Everyone’s hair care needs are unique, and we appreciate your feedback on how you’ve adjusted your routine. We’re always happy to support our customers on their hair care journey and encourage anyone with similar concerns to reach out to our Customer Care Team for guidance on our products.

Response from KeraniqueJan 13, 2026

We’re very sorry that one of your products was damaged during shipping. A replacement has been sent, and we want to make sure you have a great experience with our products. Our Customer Care Team is always happy to assist with any questions or concerns—available Monday through Friday, 9:00 AM–9:00 PM EST at 888-237-4131. We appreciate you and your support!

Response from KeraniqueDec 17, 2025

Hi there, thank you for sharing your experience! We’re thrilled to hear the product worked well for you over the past two years. We look forward to welcoming you back whenever you’re ready, and we appreciate your continued support!

Response from KeraniqueDec 17, 2025

Hi there, thank you so much for sharing your experience! We’re thrilled to hear that the shampoo and conditioner are leaving your hair feeling soft. We truly appreciate your feedback and are so happy you’re enjoying the products!

Response from KeraniqueDec 17, 2025

Hi there, thank you for sharing your feedback. We’re very sorry for the frustration caused by unexpected shipments. Our team has worked directly with the customer to ensure the issue is resolved, and we appreciate the opportunity to make things right.

Response from KeraniqueDec 17, 2025

Hi there, thank you so much for sharing your experience! We’re thrilled to hear that you’re noticing fuller, healthier-looking hair and receiving compliments from others. It’s wonderful to know our products are making a positive difference, and we truly appreciate your feedback!

Response from KeraniqueDec 17, 2025

Hi there, thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it can be when a product does not meet your expectations. We could not locate an account under the information provided. If your purchase was through an authorized retailer, we’d be happy to provide guidance on proper use to help prevent issues like product buildup and ensure the best results. Please feel free to reach out to our Customer Support team directly—we’re here to assist and answer any questions you may have.

Response from KeraniqueDec 17, 2025

Hi there, thank you for sharing your experience. We’re very sorry for the delay in receiving your order and for the frustration it caused. We’ve reached out directly to ensure your order was received and to assist with any concerns. We truly appreciate your patience and the opportunity to make things right.