Keranique Reviews | Read Customer Reviews of keranique.com

Keranique Reviews | Read Customer Reviews of keranique.com

Keranique reviews

Showing 15 reviews with 3 stars · Clear filters

Daana M.
Oct 16, 2026
My hair is so thin i was hoping to get…
My hair is so thin i was hoping to get a lot more volume from your products .
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Diane S.
Oct 15, 2026
Would not buy again
Product is good. Very difficult to get the or product out of container. It is hard to squeeze the bottle to get the shampoo and conditioner out. Would not buy again.
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Pj
Jul 8, 2026
Your marketing and online GUI are…
Your marketing and online GUI are terrible but your product is wonderful.
Response from KeraniqueSep 3, 2026
Thank you for your honest feedback! We’re thrilled to hear that you love the product and appreciate you taking the time to share your experience. We’re sorry to hear that your experience with our marketing and online experience has been frustrating. Your feedback is important to us, and we’ll be sure to share it with the appropriate team. Thank you for choosing Keranique!
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Barbara S.
May 3, 2026
I love your products
I love your products, use them all! Except most recently Minoxdil topical aerosol 5%. So sticky I can hardly get a brush or comb through my hair.
Response from KeraniqueJul 1, 2026
your routine—we truly appreciate your support. We’re sorry to hear that the Minoxidil Foam did not meet your expectations and caused difficulty with styling. We understand how important it is for products to feel comfortable and easy to use in your daily routine. We’ve processed a refund for the Minoxidil Foam under our 120-day money-back guarantee. We appreciate you bringing this to our attention and are always here if you need help finding products that better suit your hair care needs. Thank you again for your continued trust in Keranique!
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jill D.
Apr 10, 2026
I didn't get what I was promised
I didn't get what I was promised. Instead there was a notification in there saying something was out of stock so they added something else that I didn't want or need. I would have gladly received the majority of the products and at a later date received what was promised as it came in stock. I know you tried but when I receive products I don't want or need well I don't want them since I don't need them!
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rebecca F.
Apr 3, 2026
Been using for two years with very…
Been using for two years with very little results
Response from KeraniqueJul 1, 2026
Thank you for taking the time to share your feedback. We're sorry to hear that you haven’t seen the results you were hoping for after using the products. We understand how important it is for hair care solutions to deliver noticeable results, and experiences can vary from person to person. If you would like, our Customer Care team would be happy to review your routine and help ensure you're using the products in the most effective way for your needs. We appreciate your long-term support and value your feedback.
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Vickie W.
Mar 4, 2026
They were good products but I did not…
They were good products but I did not see any growth or thickness to I hair so I tried another product!
Response from KeraniqueMar 12, 2026
Thank you for sharing your experience with us. While we're glad to hear you felt the products themselves were good, we're sorry to learn that you didn’t see the growth or thickness you were hoping for. Hair regrowth can vary from person to person, and results can depend on a number of individual factors. We truly appreciate you giving Keranique a try and using the system over time. If you ever have questions about your hair care routine or what to expect from our products, our Customer Support team would always be happy to help. Thank you again for taking the time to share your feedback.
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Marcie A.
Feb 27, 2026
Hair is tangled and dry after use
The shampoo and conditioner are very drying. I brush my hair thoroughly so as no tangles. I have thinner hair. When I finish with the shower my hair is dry feeling and tangled. I have to use a separate leave in conditioner and argen oil. Even then my hair rips out from the tangled. I use lots of the conditioner hoping it makes a difference. It does not. Seems counter productive if you are losing more hair after you use the product
Response from KeraniqueFeb 27, 2026
We’re very sorry to hear about your experience and truly appreciate you taking the time to share this feedback. What you’re describing is not the experience we want for our customers, especially when hair is already feeling fragile. Hair needs can vary greatly, and sometimes a different formula is a better match. We offer alternative options such as our Deep Hydration formula for dry or easily tangled hair and our Color Boost formula for more intensive conditioning, which many customers with finer or drier hair find more suitable. We also stand behind our products with a 120-Day Money Back Guarantee, so you can feel confident trying the right solution for your hair. We’d really like the opportunity to help—please reach out to our Customer Care team so we can review your routine and assist you directly. Thank you again for your honest feedback and for giving Keranique a try. 💜
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