Kendra ScottReviews of kendrascott.com

Finally a store with real old fashioned customer service. The shreveport louisiana store is stellar! Every time I go , I am surprised by the great service. They don’t just help, they go beyond to help. Thank you! Great place to get gifts.

After leaving a 2-star review about shipping, I deleted it. Why? Because Kendra Scott used a different type of delivery for the Christmas rush. I was over the moon with the speedy shipping. While there was a simple glitch with one piece of jewelry, I did visit the store in person. Customer Service emailed me promptly and this was another HUGE plus. I hope the company continues to build back up after many negative reviews. Thank you!

After placing an order of jewelry boxes and necklaces online for Christmas, I went to the Kendra Scott - Short Hills Mall, New Jersey location to exchange one of the jewelry boxes because my daughter wanted a different color. One week later, I went to wrap presents, and I realized that I left one of the KS necklaces in the jewelry box I had returned. I was so upset. I went back to the store the next day, explained the whole story (and showed my receipts). The saleswoman, Hannah, was so kind and understanding, and replaced the necklace. The holiday season is a stressful time, and to receive such kindness after I had made a mistake meant so much. Thank you to Hannah at Kendra Scott - Short Hills for remembering what the holiday season is all about.

I'm not sure what the other people are talking about on here, however I have multiple pieces from here now and I highly enjoy them. Yes, they are expensive but the quality and beauty of the products will be worth it.