Steve Q.
Great Customer Service
They always answer questions and have some great videos and podcasts to assist.
Keg Outlet's goal is to empower homebrewers (beer, cold brew, kombucha, etc) by providing great customer service and quality products at low prices. We strive to maintain accurate product data and imagery so that our customers and potential customers know exactly what they're getting. If you have a question about a product, or if there is a product that you can't find on our site, feel free to contact us - we can often-times help you find what you're looking for.
Keg Outlet (kegoutlet.com) has 58 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Steve Q.
They always answer questions and have some great videos and podcasts to assist.
Rich N.
I was immediately contacted by the company confirming my order. I was told it would ship in a couple days and two days later I received the shipping confirmation. The only reason I did not give five stars is that it took a couple days to ship. Overall, very happy with the order, check out, and follow up communication.
David
Great quality stuff for competitive prices and speedy shipping. Enough said...
Paul L.
Pretty good. I like it
Michael G.
I ordered a conical fermenter the unfortunately was not eligible for a 5% discount. The company emailed me an explanation why within a few hours and actually gave me the 5% (which was unnecessary). They are a little difficult to get a hold of on the phone, but I really like supporting small businesses. I received my shipping info within 2 days of placing the order. It is easy to say you give great customer service but it is harder to actually deliver. Keg Outlet does indeed deliver I will order from them again.
George H.
Web site and cart work well, I made an error when filling out the cart information they corrected it with no problem order went out without delay!!
George
Do they even exist? In the last month, they have never replied to any email or responded to any phone message. They have never provided tracking information. I'll have to reorder from someone else.
Response from Keg OutletAug 7, 2015
Hi George - Sorry if you're having problems. Certainly we'd respond if we had received any calls, emails or voicemails. We'll gladly look into any order that you may have placed with us - just email us at [email protected] with your order information.
Rich P.
Price was great plus the 5% off for signing up for newsletter worked great and shipping was free!