Keg OutletReviews of kegoutlet.com

very very best

Everyone involved was very helpful. From technical details & preferences to basic shipping, questions were answered quickly & politely. I look forward to doing business with Keg Outlet again.

Quick and speedy customer service! Super responsive when I had a minor issue with my order, they fixed it pronto! Can't recommend enough!

Super fast shipping. Thanks!

Keg Outlet is an excellent site.

Had a great experience from end to end. The team here answered all my questions, and even followed up on my order to let me know I'd chosen all the right components for my system. They were in touch promptly about a back ordered product, with a solution. I had some freight damage on delivery (totally not their fault), and they went above and beyond to solve that as well. Love my new nitro coffee setup, products are great, prices were great and Keg Outlet offers fantastic service.

See bottom for updates. SP201-SS Soda Carbonating Kit - 20 oz CO2 Tank - SS CAP $119.95 1 $119.95 Subtotal : $119.95 Shipping (Flat Rate Ground): $9.99 Tax : $0.00 Total : $129.94 1st attempt at using same after some time in the house the tank relief valve went. I tried to use the regulator to at least use some of the CO2 and the regulator was stuck. Had to dismantle it to use it (was pressed in and stuck) and got it to turn but it was too late as the valve had emptied the bottle. All in all very unsatisfying so I bought a different one from The kegman. Hope it's better as this tank is now useless. Moving on to another company. Had contact with Cary who said they'd work with me to make it right. I will adjust this review as that happens. 1 star to 3 star for the contact and effort. Changed review to 5. I had to return (no cost to me) the device and all monies were returned. Things happen folks and great customer service is measured on what you do then. These people stood up and made it right. I will buy from them again. Thank you!

I placed an order on 02/11/20 for a cold brew kegerator with 4 2.5 gallon kegs, 3 nitro tanks and a few other things. The total of the order was $1,720. When the order arrived it was missing 1 of the 2.5 gallon kegs. When i was aware of the missing item but could confirm the rest of the order was correct, i called Keg Outlet. I only received a recorded message asking me to leave a message and I would receive a return call. I did not receive a return call. I called the following day and again i left a message, and again i did not receive a return call. In fact I still have never received a return call and it is more than a month later. I did receive an email from Brandon 2 weeks after my first call stating his records indicate that all 4 have been sent. I replied that although his records might indicate that all 4 were sent only 3 were received. there have been 3 or 4 emails back and forth but still no resolution and no missing keg. The keg itself is only $120 but the point is that i should have received what i paid for. This is the second kegerator i have purchased from Keg Outlet and the first time there was a problem. I can see now that customer service is not important to Keg Outlet. Responding to messages is not high on their list of things to do either. I still need to receive either the missing keg i paid for or a refund. This shows me that Keg Outlet is not an honest company and does not value their customers.