Miriam S.
Kedma wrinkle filler disappointment
I bought your wrinkle filler product after a nice product demonstration at the Airport Olbia/Sardegna. The first five treatments - as reconmended once per week - were quite nice. However, now there is a severe Problem with the dispenser. The filler cannot be dispensed any more. The dispenser Design is a complete fail. For such a high cost cosmetic product Not acceptable. An email to Kedma customer care was ignored by Kedma. Big disappointment.
Response from KEDMASep 19, 2019
Dear Miriam, Thank you for your feedback. Kedma is committed to the satisfaction of its customers. According to your description in your feedback, it seems that the unit you received is defective. We sincerely apologize for that and will be happy to replace the defective unit without any additional cost for you. We have sent you a direct message as we would like to address your concerns. Looking forward to hearing back from you. Yours, KEDMA


