KEDMAReviews of kedmacosmetics.com

QUIERO COMPARTIR MI EXPERIENCIA CON KEDMA Y SUS PRÁCTICAS DE VENTA Decidí hacer pública mi experiencia porque considero importante que otras personas sepan lo que puede ocurrir antes de entrar a una demostración o aceptar una muestra de productos. El 23 de septiembre fui abordada en Kedma Santa Fe con el ofrecimiento de una muestra de crema. Normalmente no acepto este tipo de invitaciones, pero ese día estaba buscando un sérum y accedí. A partir de ahí comenzó un proceso de venta que fue escalando progresivamente. Primero me mostraron un producto para los ojos. Después realizaron una demostración y limpieza en mi rostro. Posteriormente fueron incorporando más productos, promociones, descuentos y ofrecimientos. Lo que comenzó con una muestra terminó en una propuesta que me presentaron con un valor aproximado de $220,000 MXN, que finalmente quedó en $165,000 MXN, incluyendo diversos productos, un dispositivo y artículos presentados como regalos. Lo que cuestiono públicamente es la práctica comercial que experimenté que es muy cuestionable. En mi caso, la venta comenzó con algo tan sencillo como aceptar una muestra y fue aumentando gradualmente mediante demostraciones, incorporación de productos, descuentos y nuevas ofertas hasta llegar a una operación de $165,000 MXN. Personalmente, considero abusiva y excesivamente agresiva una dinámica comercial de esta naturaleza para vender productos de un importe tan elevado. Después de investigar mi situación, además encontré en internet comentarios de otras personas que describen experiencias que considero similares. Cada persona deberá valorar esos testimonios por sí misma. Por eso decidí hacer pública mi experiencia. Si alguien entra a Kedma o recibe una oferta similar, mi recomendación es: corrran y salgan del establecimiento Comparto esto porque, si mi experiencia puede evitar que otra persona caiga en esta situacion.

The order K11340 has not been packed good. The packet had a very chemical smell and all the items inside the packet looked like they would have been thrown into the parcel and not packed. Unfortunately all the body butter cups had a very strong chemical smell. I had to throw them all away. Very big deception. The other products I had to unwrap them and I only could keep the products that were closed. Very bad delivery.

Fraude. Te presionan bien feo para que les compres sus productos te hacen descuentos según y hasta meses sin intereses, pero en realidad es una estafa y quiero que me devuelvan mi dinero, me presionaron bastante la verdad es que una denuncia directo a la Profeco como es posible que estos establecimientos estén en los aeropuertos, Exijo mi reembolso y les regreso sus productos que no eh visto cambio y dudo mucho que sea el costo justo.

I am giving this review one star because of how aggressively and strategically they sell their products. I had no intention of buying anything since I was about to go home for vacation to the Philippines. As I passed by their shop, one saleslady repeatedly offered their products, saying they were the best. I kept saying no, but then one after another, more sales representatives approached me. I felt pressured, and just to get away, I ended up buying one item. They then offered a free facial spa, which I accepted. However, inside the facial room, there were 3–4 staff members again aggressively selling their products. One lady even came in with a POS machine, already assuming I would buy. I clearly said no, but because they knew I had a credit card, they kept insisting and told me I could pay in installments. I explained that I was not familiar with using my credit card for long-term installments, but the manager continued to pressure me and promised to teach me how to use it. Everything happened so fast, and it felt very planned. In the end, they charged almost 80,000 pesos to my card. The entire experience felt manipulative and scam-like, not professional at all. This happened last year at the KEDMA branch in NAIA airport. I strongly advise others to be very careful.

Very disappointing products. The salt scrub did not last anywhere near as long as expected and feels overpriced for the quality. The facial soap left my skin extremely dry. Overall, the products did not meet expectations and were not worth the cost.

I bought what I thought was a new product from a resellerbut turned out to be a used tester, with an incomplete bottle, defective packaging, and no protective cellophane wrapping. Upon attempting to return or replace the product at the stand the following day, we were denied a refund or replacement and were forced to choose a different product of unequal value, without the option of receiving the price difference back. Worse, Kedma 'customer care' does not reply to emails, neither does their facebook page.

The company may be ok and the products may be ok, but my daughter was cheated and treated very badly by the authorized seller in Hua Hin in Thailand which charged her card almost 5 times the price the products are advertised on other sites and sources, and was refused any sort of compensation when she realized what they had charged her credit card. They gave her a number of products for free when challenged but still worth much less than the ridiculous amount she was charged. The sales girl apologized for not telling her that products could not be returned or money refunded and said she also couldn’t speak or read Thai so didn’t know the rules herself!

Je l’ai acheté et utilisé pour mes imperfections sur le décolté, et ça n’a rien fait, rien changé je suis très déçu. Parcontre j ai utilisé le beurre de karite de Kedma gold et ça a l’air de fonctionner pour le décolté. Donc du coup celui-ci ne vaut pas le coup si vous avez de l’acné sur la poitrine.