KD Smart ChairReviews of kdsmartchair.com

good tracking. system

I've owned my chair for about three years now, and it's been relatively trouble free. It's been easy for me to fold up and leave in my SUV so it's always handy for appointments and shopping trips. Things that I am dissatisfied about: The pad that comes with the chair is the cheapest open cell foam that you can buy (think of the yellowish foam that items like TVs are sometimes packaged with). Within a short time, the pad completely flattened under my weight so it was uncomfortable to sit on for more than a short time. I contacted the company both by email and phone, but nothing appears to have been done. You'd think if you were spending $2,500.00 for a chair to help you get around, they would spend more than fifty cents for the part that you sit on to be comfortable. No dust cap for the plug-in for the electronics. Again, an important but inexpensive item that should be a no-brainer to include on the chair. The port that is on the joystick for the chair which is used to plug in the charger has no way to keep dust, debris or moisture out. a ten cent plastic dust plug would solve this problem and protect the electronics. Again, the company was contacted but no response. Lastly, I contacted the company again by email a few months ago to inquire if they had any suggestions or tips from other customers for a way to set up a simple winch device to aid in lifting the 60+ pound chair into a vehicle. Never heard from them. In summary, the chair is great, but the customer service deserves a one star rating -- it's non-existent. I posted a similar review once before on their website and it was promptly deleted.

VERY FINE WARRANTY

very nicely portable and works well. Even used on grass. Wish there was a carry bag or travel case

My chair quickly arrived and I had a great time putting on the added pieces, it was easy to set up. I used it the first time for an indoor/outdoor wedding (in the rain) and it worked great. Easy to charge the batteries (I have 2 regular ones as the expensive ones were not in stock). Do make sure to give it several test rides before you go out on a trip. It will go fast and the guide knob is like a hair trigger. My husband had his stroke in May and he has given it a try also. I am able to take my dogs for a a run and enjoy the fun. Thank you for a great product!!

Allowed us to get out and about with the car we had. Light enough for a strong person to move in and out. Affordable, great option!

I could wish that there was more control over speed. In my old motorized chair, I could leave the speed control on high and move forward a little at a time slowly and SMOOTHLY with a slight movement of the joy stick. Otherwise I am VERY satisfied with my K D Smart Chair. I love the weight factor and the fact that it will fold down to the size of a large suitcase.

It is a great option for an easy to move powered wheelchair to get around buildings and well maintained concrete or asphalt pathways.