KD Smart ChairReviews of kdsmartchair.com

They are apparently out of business.

is a disgrace order part feb 20 and still not answer

After calling the company over 25 times and and leaving multiple messages I was never contacted by any customer service. I have not received the merchandise I order over 1 month ago. This is the worst company I have ever ordered from.

I have made two purchases of replacement items two months ago (January) and, as yet, have not received them. I have called and emailed repeatedly, with no response. My calls go to music for several minutes and then the call disconnects. This outreach has been going on for for over a month and I was beginning to wonder if you were still in business and just hadn't taken your website down.

I have been unable to get a status update on the chair that I ordered in January. KD Smart Chair will not answer their phones, or return calls or emails. I have left messages with KD Smart Chair customer support, sales department, and technical support, as well as emails. No response from them. If you're thinking about buying; try contacting them first. If you can't get in touch with them now, do you think they will be there if you have a problem? I guess my only recourse is a charge back on the credit card. It's a shame; it looked like a good product.

$40 arm rest ordered 10/19 still hasn't arrived and it's 2/20. No response.

Ordered the rear replacement wheels in mid October and still waiting to receive them in desperate need of these wheels as the rear wheels are both splitting apart .My KD smart chair is my main transportation outside the home as I have MS and have exstreem difficulty walking any distance. Very disappointed with the service of ordering replacement parts , it states on your website that these are in stock which when I’ve called twice I’m told because of trade wars they are on back order and being told twice that it will be only a couple more weeks. You need to correct your website so ppl are not ordering parts that aren’t available. I could have REALLY used this money to pay bills as I’m on a very limited income.

I ordered my joystick 6 weeks ago and I still don't have I got charged And I have been asking from refund because they bought my product someone else they're not answering the phone or my messages in I'm not getting my brief on back very bed company to deal with