KD Smart ChairReviews of kdsmartchair.com

I purchased my KD Smart Chair over a year ago. It is one of the best buys I have ever made. It goes 7.5 miles on a path in the woods (loose sand and sticks and leaves) and 10 miles on cement walks or a hospital floor, before it needs to be charged up again. It has very sophisticated electronics. The panel flashes at you if you are overloading the motors because you went up too steep an incline or the outside summer temperatures are too high for cool running. All you have to do is stop moving and let the motors dissipate their heated condition and off you go again in a very short time. Some highly clever electronic engineers designed the battery and motor systems. It has one big design flaw. It doesn't like to be driven into pot holes or up a 1/2 inch curb lip. Because of the front caster wheels (which operate like a super market shopping cart design), it will come to a very abrupt halt(wheels turn inwards) and try to throw the rider forward onto the ground. Always wear the seat belt. Just back up out of the stuck condition and then proceed around it.

Far surpasses in every way excellent hands on customer service above and beyond willing and eager for their customers to be more than happy. Honest and trustworthy caring and a product that is incredible. It’s everything they say and beyond. I have no regret for buying kD and the way it is made. I won’t need to ever buy another one it is comfortable and performs very well. I know I bought the best product I took a very long time studying every product and I am very happy with it. I am very picky when it comes to quality. And with customer service the way it is I have faith they will take care of anything I may need tho I haven’t had any problems with my purchase. I had a need in the beginning and I received personal and prompt care. In a very courteous and caring way. You won’t be disappointed.

Durable mobile device. Takes 12-15 hours to fully charge from complete depletion. Comfortable & fast. Biggest challenge is the weight of the chair. Extremely heavy if you have both batteries in attached to the chair. Much easier if you slide both out, then lift & place in the car. Size wise, careful not to leave chair in heated car; lithium batteries will overheat. Chair takes up all the trunk space if you d/n have a carrier extension on the outside of your vehicle. Weight to lift is about 50#.

I love this little chair!!! It's given me and my handicapped son freedom! I can put it into my SUV by myself and take him on walking trails, festivals, fairs or wherever we want to go. It goes through grass, gravel or any hard packed surface. I've had it for over 2 years now and no problems. My only concern is if it breaks down I'm not sure I could find someone to fix it. So far so good.

It is odd that I got a request-for-review of a "recent" purchase, since it was about 2 years ago. However, the problem was that the chair is designed for a statistically average female and can't be adjusted for body size. It proved too small and uncomfortable for my partner, and when we tried to return it, they shipped it back to us. We grumbled, ate the loss and donated it to charity. At the time, KD Smart Chair seemed overwhelmed by their success at the time, and were failing in customer service.

I love my kd smart chair. Well built and great battery life.

Tire wear is to fast, replacing a tire is a major process requiring a complete wheel change. The batteries began to indicate they will not charge after about one year. Customer Service has told me it may it may be the controler but it may not be. Replacement of the joystick is expensive, more so if it turns out to not be the issue. Most of the time it is very difficult to unfold. Took twenty five minutes in the airport for an associate to get it unfolded after it seem locked it the folded position. The chair worked very well when it actually worked, the idea is awesome for when I travel. With these issues I have gone back to my manual chair. It now sits in my garage gathering dust. I have friends who are also disabled, I tell them to look at other options. Read the reviews of every chair of this type before you buy. It can become an expensive dust collector.

I chose the Smart Chair for it's agility, size and light weight. good choice! it meets my every need to remain somewhat independent and self reliant. thank goodness for the speed control … keeps me from racing and running into things - like furniture, walls, doors. and the convenience extras are super! my pouch and basket carry my phone and other things that are handy to have with me through the day and do not detract from the chair's appearance.