Kelley Blue BookReviews of kbb.com

Blue book instant offer is a total shake down. you take your car to a used car dealership and they make an offer that has nothing to do with KBB. Was a complete time waster, I don't think the dealer ever had any intention of coming close to the KBB offer and offered me $2000 less than expected, then tried to justify the lower offer because a driving light bulb wasn't illuminating. Which while it was out it isn't a $2000 bulb. LOL I can't imagine how many people a year they hose with this bait and switch tactic. Never again for me.

As many others have said, KBB is a massive scam. I’ve had non-stop calls, texts, and emails ever since I put my info in. Do ANYTHING else besides use this site.

Turned in a honest KBB cash back evaluation on our 2009 Ford Escape. Went to the dealer not expecting positive results. A 20 minute evaluation was done by the manager who came back and asked if we are willing to accept the KBB Instant Cash Offer. We came back in the evening when we were both available to sign over the title. A different manager took care of us and we were in and out in a short time period. The check was mailed to us and arrived 3 days later. Cochran VW and Infiniti in Wexford, PA was up front, attentive and professional. The experience was beyond expectations.

If I could give zero stars I would. This is nothing more than a ploy to get your contact information. Kbb should be ashamed at themselves for this behavior.

So I had an offer from Carvana, which was higher than the insult I'd received from CarMax on my Mercedes. While waiting for my appointment with Carvana, I pulled up KBB because I had nothing to lose--if I didnt like what they offered, I could keep my Carvana appointment. KBB offered 19% more and I immediately had 2 dealerships contacting me. In less than 2 hours from getting the KBB online offer, I had a check in hand and was on my way. The people who have been saying negative things about dealerships low-balling them, well, if you had been honest in your assessment of your car's condition, then you would have gotten what KBB said the value of the car was.

Got a Kelly Blue Book instant cash offer on my son's Mazda 3( yes I was honest and even rated its condition as the lowest "fair" and over-stated the mileage). Took the car and the offer to a reputable participating dealership but it didn't matter. The acquisition rep inspected the car and said it looked in descent shape, he had the "buying guy" check it out and drive it around for 3 minutes (no mechanical problems) but they then said they would have to sell it at auction and we had to haggle to get $200 less then the KBB offer. Then after signing over everything, we get told that it will be 3-6 days to get the check because it had to be rubber stamped by multiple people. So much for the reliability of a KBB offer and the dealers that "participate" with them.

After the dealership low balls you and beats you up when all said and done THERE IS NO INSTANT CASH OFFER what happens is these VERY GOOD CON ARTISTS give you a photo copy of a potential check and tell you it comes in the mail in 7 business days. Let's see if it comes they have my car and my title you sign your valuable away BASED ON TRUST and KBB has none ZERO ZILCH NADA. total fraud alert.

I wanted to share my experience using the Kelly BB cash offer. I recently used the site and was very pleased. I had a 2007 Toyota Sienna XLE AWD with high mileage and non-working air conditioning. I submitted all the info that was asked via Kelly BB. I was very thorough, specific, and forthcoming regarding the condition of the van. I was the original owner. I immediately received 2 messages from dealerships. I took it to the closest dealership ( which was a very respectable Honda dealer) and received exactly what the "instant cash offer quote" had been. When I arrived at the dealership I had a check and was out the door in less than an hour. The person I dealt with at the Honda dealership was quite pleased with the accurate information I submitted. Using this method was perfect for me. I wasn't interested in the hassle of selling the car myself..the Kelly BB route saved me time and was super easy.