Doris
Some pluggers don’t work.
Some pluggers don’t work.
Response from KAYALIOct 26, 2026
Hello Doris, Thank you for taking the time to share your feedback. Could you please let us know whether you are referring to our KAYALI Oudgasm Diamond Bakhoor Burner as weren't able to locate a purchase linked to the email address on this review, so it may have been placed under a different email. Please reach out to our Customer Service team at [email protected] with your order number, and we will be happy to help resolve this for you as quickly as possible. With love, KAYALI Customer Care Team



