arbesa H.
horrible worst customer service will…
horrible worst customer service will never ever ever order again and will tell everyone I know to new never order
Response from KAYALIOct 8, 2026
Hello Arbesa, Thank you for taking the time to share your experience with us. Your feedback truly matters to us. Our team carried out a full investigation with the carrier, who confirmed that the package was delivered to the shipping address on the order, with GPS geolocation data matching that address. We have shared the full findings with you by email. We know this isn't the outcome you were hoping for. We thank you for your understanding. With Love, Kayali Customer Care



