KAYALIReviews of kayali.com

4.1597 reviews
Cosmetics & Makeup

KAYALI

About KAYALI

Founded in 2018 by beauty entrepreneur and fragrance connoisseur Mona Kattan, KAYALI—meaning "my imagination" in Arabic—draws inspiration from Middle Eastern heritage and the art of scent layering. The brand partners with world-renowned perfumers and uses high-quality ingredients to craft cruelty-free, long-lasting fragrances. Each creation reflects a deep commitment to storytelling and craftsmanship, from the unique scent profiles to the intricately designed bottles. Powered by Mona’s global influence and passion for perfume, KAYALI has cultivated an engaged digital community of over six million followers.

KAYALI (kayali.com) has 597 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: kayali.com
Website: kayali.com
Category: Cosmetics & Makeup
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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KAYALI reviews

597 approved reviews, newest moderated first

Harmony
Oct 8, 2026
Everything about KayAli speaks to my heart…
Everything about KayAli speaks to my heart. I love the quality, consistency & over all, the smell!! In my opinion, there is just nothing on the market that can compare. Don't get me wrong, there are several products out there that are absolutely fabulous, but for my money... I'll stick with KayAli 💚🩷💜
Response from KAYALIOct 10, 2026
Hello Harmony, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Samantha P.
Oct 8, 2026
They time frame of getting the product…
Great experience with ordering and shipping. I wish my additional perfume sample was a scent that I didn’t already order.
Response from KAYALIOct 10, 2026
Hello Samantha, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Andrea C.
Oct 8, 2026
I love it!!!
I love it!!!
Response from KAYALIOct 10, 2026
Hello Andrea, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
surbhi S.
Oct 8, 2026
I finally got my hands on Vanilla 28…
I finally got my hands on Vanilla 28 and I am loving it 😍
Response from KAYALIOct 10, 2026
Hello surbhi, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
LaWanda
Oct 8, 2026
I love how fast I received my order.
I love how fast I received my order.
Response from KAYALIOct 10, 2026
Hello LaWanda, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Bree F.
Oct 8, 2026
Vanilla did not deliver
I’ve been looking for an intense sweet vanilla perfume, I’ve spent $900 this month on 3 perfumes & 2 testers only to be let down .. Kayali was my last hope but did not deliver It has more of a powdery ashy vanilla smell, when first sprayed it has a cheap perfume stink then dulls down & gets a bit of a vanilla smell but it fades out to nothing pretty fast…of all the perfumes I purchased this month this would be the most disappointing. I really had high hopes for this. 🤦🏼‍♀️
Response from KAYALIOct 21, 2026
Hello Bree, Thank you for sharing your feedback with us, and we’re so sorry this scent wasn’t the perfect match for you. Fragrance is a very personal experience, and the way a scent develops can vary depending on body chemistry. Our Discovery Layering Set is a wonderful way to explore a range of KAYALI scents and discover the one that feels just right for you. Layering is also a great way to build a sweeter, more intense vanilla blend that’s uniquely yours. Thank you again for your feedback, and we hope to have the chance to change your experience. With love, KAYALI Customer Care Team
Nis A.
Oct 8, 2026
Great customer service
I always love ordering directly from Kayali because they truly make the packages look so beautiful and they ship QUICK!!! I always get my deliveries ahead of time. As for the items - Yum boujee Marshmallow, bukhoor burner and some rose oud 10/10 all of them.
Response from KAYALIOct 8, 2026
Hello Nis, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Raquel G.
Oct 8, 2026
Great package presentation looking…
Great package presentation looking forward into ordering more
Response from KAYALIOct 8, 2026
Hello Raquel, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team

KAYALIReviews of kayali.com

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Everything about KayAli speaks to my heart…

They time frame of getting the product…

I love it!!!

I finally got my hands on Vanilla 28…

I love how fast I received my order.

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About KAYALI

About these reviews

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Everything about KayAli speaks to my heart…

They time frame of getting the product…

I love it!!!

I finally got my hands on Vanilla 28…

I love how fast I received my order.

Vanilla did not deliver

Great customer service

Great package presentation looking…