Danielle
It’s been a week since I’ve placed my…
It’s been a week since I’ve placed my order, 7 full days and they still haven’t shipped my order :(
Response from KAYALIOct 21, 2026
Hello Danielle, Thank you for the KAYALI love, and we are truly sorry to hear your order hasn’t shipped yet. We’d love to look into this for you right away. Please send your order details to [email protected] with the subject line “Trustpilot,” and our Customer Care team will check the status of your order and keep you updated. Thank you so much for your patience and understanding, and our sincere apologies for the delay. With love, KAYALI Customer Care Team



