KAYALIFounded in 2018 by beauty entrepreneur and fragrance connoisseur Mona Kattan, KAYALI—meaning "my imagination" in Arabic—draws inspiration from Middle Eastern heritage and the art of scent layering. The brand partners with world-renowned perfumers and uses high-quality ingredients to craft cruelty-free, long-lasting fragrances. Each creation reflects a deep commitment to storytelling and craftsmanship, from the unique scent profiles to the intricately designed bottles. Powered by Mona’s global influence and passion for perfume, KAYALI has cultivated an engaged digital community of over six million followers.
KAYALI (kayali.com) has 597 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customerMark
Fast delivery, great communication throughout the purchasing process
Response from KAYALIOct 20, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Fabiana C.
Besides that fact that I am a huge fan of Kayali, the site is very easy to navigate and find what I'm looking for
Response from KAYALIOct 20, 2026
Hello Fabiana, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Lillia K.
The best perfume for me!! I always wanted a perfume that wasn’t too musky and more sweet and gourmand. The bougie marshmallow is that!
Response from KAYALIOct 20, 2026
Hello Lilia, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Joy D.
I received a bottle with a defective cap & KAYALI customer service replaced the bottle. I was pleased with the resolution and would definitely purchase again.
Response from KAYALIOct 20, 2026
Hello Joy, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Alicia A.
The delivery was quick and the fragrance is fantastic, I would like for it to last longer or stand out more. Maybe it is just my impression but overall I love the scents. I think that the most demanded fragrances should be the ones with the body lotion pair.
Response from KAYALIOct 20, 2026
Hello Alicia, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Pharah N.
Love love her Fragrance ❤️
Response from KAYALIOct 20, 2026
Hello Pharah, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
customer
NICE PERFURM
Response from KAYALIOct 20, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Sukhwinder K.
Everything is great.ordering and receiving.
Response from KAYALIOct 20, 2026
Hello Sukhwinder, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
