KatuChefReviews of katuchef.com

I tried to cancel my purchase immediately after placing. Katuchef said it had already shipped and was unable to cancel the order. The first time I used this cutting board, I sliced the tip of my finger on the handle edge which is razor sharp. This product is DANGEROUS. I will not purchase anything from Katuchef ever again. Do NOT buy this cutting board. Unfortunately I found this out a few weeks after the 30 day refund period. So I am throwing this $66.75 into the recycling bin. It is not fit for human use! Shady company and terrible product.

upon ordering the company doubled my order charging me more than double I immediately let them know, said order had been packaged and sent and could return when it arrived. It states 5 to 9 working days, order took two months, 2nd mistakenorder never arrived they refused to deal with it as it was over 90 limit for returns Scam company minus 5 stars

I purchased two Katuchef boards. Almost immediately, my bank sent me a “fraud alert” with one amount declined and the other pending approval. I contacted Katuchef to cancel my order. They replied the order has been packaged for shipment. I did receive the order but Katuchef had initially tried to charge an extra amount over my order (which was declined). I contacted them twice more expecting an explanation. No response. Don’t trust them.

I bought Katuchef and received an email saying that within 24 hours they would send me the tracking number, along with my order number. I waited two weeks and then contacted their support to ask about my order. They apologized for the delay and told me they would send it soon. Another week passed, and I followed up again, requesting a refund. They told me my ticket had been closed. I started over from the beginning, and they replied that they couldn’t issue a refund because the order hadn’t been received. I repeated that I hadn’t received it, and they sent another email that was clearly automatic and completely out of context. Now that I’ve written again saying I’ll report them to a consumer protection agency, they no longer respond at all. It’s a scam!! Do not buy from them under any circumstances.

The cutting board, when used, shows cuts that appear to show the board has some kind of painted surface. Each cut showed a cut in the "paint". Very strange that a cutting board has this kind of surface! I reached out to the company and they asked that I complete survey, which I did. I asked to return the four I had ordered for family members (those were still in the box) and they made no mention of how to process the return. Then when I reached back a few weeks later, they said that since 30 days had passed, nothing more could be done. Do not order this product; it's clearly a scam.

I bought these cutting boards directly from Katuchef as recommended. They do not seem any better than others that are way cheaper. For example, the one I'm currently using is totally scratched up and my new knives seem way duller than they should be. I don't know how to tell if the cutting boards are titanium or not, but if titanium is scratch resistant, then I guess these cutting boards are not.

First time we used it. It's not actually titanium, because it was scratched the #@$& out of by a cheap steak knife. Do not buy this product, this company is a liar

Purchased a cutting board from TryKatuChef.com. I ordered 1 board, but the order came across as 2 boards. I immediately called the customer service number listed on their web page and spoke to representative about correcting this order. He said it could not be corrected, it must be cancelled, and he would have it cancelled. 10 days later, on 24Dec, the charge remained on my Discover card account, so I disputed the charge with Discover. Today, 3Oct the cutting boards arrived at my house. I emailed them for a RMA which they refused to give, but they started offering me discounts on my order 25% and 50%. I repeated my request for an RMA to return these items or a 75% discount. Silence from them. I’m hoping that Discover finds in my favor and reverses the charge permanently. In general, buyer beware when purchasing any titanium cutting board, the marketing of these appears to be a huge scam where you’re getting primarily not titanium but stainless steel or a very thin titanium coating. It’s difficult to trust any vendor, including all the $30 titanium cutting board you see on Amazon but that’s another matter.