KaninekareReviews of kaninekare.com

Company out of China but say they are in California. Over a month and got the two “ toothbrushes” I ordered. Will not be giving these cheaply made products to my dogs! They were supposed to come with beef flavored toothpaste but was not enclosed with the product.

Stay away!! They look like a legit site, but just take your money and never send the product

This *company* that supposedly makes FDA approved (Ha-not!!) dog toothbrush chews, etc. is a complete scam! Do not make a purchase! Thank goodness I paid with my Amex card and they immediately removed the charge after I explained my situation. I disputed the charges due to non-delivery of goods. I waited two months for the product and it never arrived. The scammy tracking link showed that it was supposedly coming from China and never moved in transit. I even called two phone numbers listed for the *company*, one in Canada and one in Seattle and both said the call could not be answered with no other information offered??! Huge red flag! I wish I had looked this *seller* up before placing an order as I usually do for companies that advertise on Facebook (most are legit, this obviously was NOT, lesson learned.) Please do not buy anything form these scammy people!!!

Same thing everyone else is saying. Product is misrepresented on the website. It is not made in the US and it ships from China. I actually forgot about the purchase because it took 2 months to get here - when it arrived I had no idea what it was - all the writing was not in English. Opened it up and saw the 2 toothbrushes of ordered. They look and feel cheap. I’ll be tossing them, since I can see the return process won’t be worth it. Don’t buy if you haven’t already. I’m out $68.

If I could give negative stars, I would. I ordered from this company Kaninekare after seeing their dog product on social media. After reading numerous positive reviews (probably fake) and little research that deemed the company being out of California, I made a purchase. I didn't receive an email of my order, but instead I received a text message saying thanks for your purchase, then another text message 3 days later informing that order had shipped. All very odd that a legitimate company would send text messages and no email communication. 4 weeks later and I still haven't receive my product. Initially the tracking number provided didn't work but after finally working, I learned that my package was coming from China. Wait, China? What??? It is still there not even in transit to the US yet. They are scamming US citizens by stating they are a legit US company out of California and FDA approved. I can't report them to the BBB because they aren't in the US. I am going to research if there is anything the FDA can do for them falsely saying they are FDA approved. Over a month and still no product. I am here to warn others DO NOT ORDER from this company unless you just want to give away money to a Chinese company that is not legit.

I bought this for my 9 pound dog it was destroyed in less then 5 minutes. It’s a BIG WASTE OF MONEY!!!! If I could give this no stars I would.

Please don’t waste your money on this fraudulent company. They are not based in the USA as stated. It’s a scam company in China and I wish I would have researched it beyond the rave reviews I saw on Facebook. I placed my order 6 weeks ago and NOTHING! I have written several times to customer service and have received a reply from “Bianca” assuring me it is on the way. She gave me updated “tracking” information which shows it is still in China. Please don’t waste your money on this scam. And if, some day, these toothbrushes arrive, I wouldn’t give them to a rat because how can I trust this scam of a company to produce anything I could safely give my dogs!

This company is NOT in the United States!! It is in China!! Kaninecare or Kaninekare are both the same entity. They don’t tell you your order is shipping from China and will take weeks to arrive in the US. Don’t like what you ordered? Problem with it? We no approve your refund unless you ship back to China. Will cost more than product is worth to ship back. Will take weeks for them to receive it to issue a refund. Do yourself a favor and stay away! Update: Dispute your charge with your credit card company! American Express reversed the charge after I disputed it. Been over a month no package, submitted the email chain detailing the BS that Bianca was shoveling and Amex ruled in my favor.