KandyPensReviews of kandypens.com

They send you a product. You open the product and they Will not return your money for looking to see if it's the right product? Do not order from this scandalous company! Update. 1-27-21 they returned my money after I contacted the Better Business Bureau.

The Crytal 2 pen is junk. It doesn't perform as advertised (fake reviews too) and is way overpriced. A cheap YoCan outperforms the Crystal 2. And Kandy will NOT answer the phone to discuss this because they know too. BUYER BEWARE!

Crystal 2 has zero pull even on the hottest setting. The unit gets really I mean burn like hot. My suggestion for the company is to maybe do some user testing before they roll out a new product.

Was the worst quality product I have ever received. I later found out this is a scam company, that builds the legal bare minimum product required and then doesn't allow reviews on any widely used public sites and has no real return policy. This is theft. Please be aware!

Don't believe the reviews (and mine is not there because mine was never posted, how about that?) Worst purchase I have made in a long time. I believed the reviews, ugh. By the time you can get anywhere near a decent hit after fighting with it forever it is so hot you can barely hold it near your lips. The top is constantly clogged, and the little scraper they give you is useless. I was so excited to get this pen, and now just aggravated that I was ripped off by a scam company with bogus reviews.

My review will echo many of the sentiments already expressed. Worst pen ever is an understatement. I will try to be as succinct as possible. Device gets too hot before you can actually procure a decent rip and at that point the terps are all burned off anyway so it will not taste proper. The mouthpiece gets clogged constantly and if you soak it in alcohol the glass separates from the metal. I contacted Kandypens and they sent me a new atomizer, of course totally convinced that was the problem. It wasn't, the thing just sucks. Likely all the reviews online are bogus or from clueless newbs, they just have to be because no one in their right mind would call this a premium device that fetches over a 100$. I would take the Yocan, Sai, and especially the Divine Tribe V4 over the Crystal in a heartbeat. Once I saw that High Times had reviewed the Crystal I should have known better. Don't be fooled by the overwhelmingly positive reviews you will see online or the claims that the customer service is top notch, because honestly the reviews are fake and you shouldn't need to be contacting customer service if you buy a quality device. Stear clear of any Kandypens device, but especially the Crystal, you have been warned.

I would give it zero stars if I could. I went through 3 pens, returning and arguing. The first pen didn't work well and lost charges so fast that I returned it. The 2nd pen wouldn't charge; they kept telling me I couldn't return a used pen. After videoing what was happening, they senT me a 3rd that was "tested" by them before mailing. DIDN'T WORK!! I WASTED $99.

Requested to have a failed battery replaced. Sent into a circular discussion probably designed end in a relenting of the request. no resolution. Will not purchase again.