KandcoReviews of kandco.com

I have been waiting two months now to have two chairs collected. I have rang numerous times and each time they promise something will be sorted and each time nothing is done. Sick to death of them.

Overall, the catalogue isn't too bad. Personally, I think there is too much extra charge on goods, especially electronic items, i.e an iron was almost double the price on here than in shops. I do expect a bit of an increase but that's too much. Also billing statements should be different. To me there should be two balances if you are paying on the bnpl scheme because you can't see what the balance is on your previous items or a separate statement. I unfortunately thought I paid for an item on the bnpl within the time limit and because I hadn't clicked the bnpl button to pay, I naturally just paid on the balance, the interest was added and I was mortified. Also it gives a false reading because you add the interest on the balance at the beginning. I don't think it should be included until time has almost expired and you could inform customers beforehand

I only use the Internet to browse or search K&Co for what I'm looking for and it works well, prices are a little high on some items I think, however a fast delivery and nice people to help over the phone makes it an overall pleasant experience.

No, After sales srevice at all, So called rewards scheme non exitent very difficult to claim rewards. I have closed my account after being with them for well over 10 years , even that was difficult to do as could not do it on online. Had to email them and ' specialist' will get back to me

Have shopped, on and off for a number of years with K&Co and always been very happy with all aspects of their service.

I have used Kandco for a long time and a few months ago was promoted to a Platinum customer rewards. I have since this time purchased well over £2000 worth of household items & I have not received one penny in rewards not one offer I would just like Kandco customers to check their accounts as I have been in touch with the rip off Britain team and there is cause for concern we are being ripped off. I have queried this with Kandco and either do not qualify because that account payments will first be applied to goods on the account that are excluded from Rewards.Certain items do not qualify to earn Rewards such as reduced priced items e.g. buy one get one free, 3 for 2 type offers and sale items, as well as those purchased on Buy Now Pay Later. You will find you will rarely qualify for anything & customer services will tell you your rewards are automatically applied to your account, There is no evidence of this in your statement. The rewards Scheme is a complete con & Kandco play on the fact that there are people who need companies like this to buy on credit. check your account & complain you are being cheated!! We already pay well over the price of the goods from the start now we are cheated out of the commissions we have worked hard to earn.

I have shopped with Kay&co for over 40 years. I used to browes through a catalogue, now I use my laptop and relax with a coffee while I look through the latest fashion. The styles keep up to date, are well made and good value, day wear to evening wear something for everyone. Kids clothes are very good prices. Special offers are great, saving money in the sales is a big bonus. Household, garden, toys. Check it out for yourself, it beats going round loads of shops, no aching feet. Free and fast delivery. A great site.

Half the time, I can't even get onto the homepage and when I do, that's as far as I can get. All you get is abuse when you contact them or unhelpful comments.